Housing Management & Tenancy Support Lead

Home Group; Camborne; On-site; GBP 23,000 - 28,000; Full time

Job summary

A community-focused organization in Camborne is looking for a Housing Management Coordinator to provide tenancy support and manage housing benefit claims. You will ensure customer properties are well maintained and comply with health and safety standards. Ideal candidates should have experience managing housing caseloads, be proactive, and confident in collaborative working. This full-time role offers competitive pay, 34 days of leave, and a range of great benefits including a health cash plan and career development opportunities.

Benefits

34 days leave rising to 39

Health cash plan covering dental and optical needs

800+ discounts on various services

Matching pension contribution

Career development and training package

Qualifications

• Managing a housing management caseload and overseeing landlord duties.
• Confidently working with colleagues and external partners.
• Using technology for creating support plans and handling tenancy sign-ups.

Responsibilities

• Support customers with tenancy and rent accounts.
• Assist customers with housing benefit claims.
• Ensure health and safety compliance and maintenance standards.

Skills

Experience in managing a housing management caseload

Knowledge of re-letting of rooms and units

Collaborative working

Ability to work independently

Proactive and organized approach

Job description

A community-focused organization in Camborne is looking for a Housing Management Coordinator to provide tenancy support and manage housing benefit claims. You will ensure customer properties are well maintained and comply with health and safety standards. Ideal candidates should have experience managing housing caseloads, be proactive, and confident in collaborative working. This full-time role offers competitive pay, 34 days of leave, and a range of great benefits including a health cash plan and career development opportunities.