Housing Location Manager — Empower Residents & Safety

Anchor Hanover; Worcester; On-site; GBP 24,000 - 29,000; Full time

Job summary

A housing organization in Worcester seeks a Location Manager to connect with residents and manage property and tenancy matters. Responsibilities include handling complaints, maintaining budgets, and ensuring safety standards. Ideal candidates should have strong relationship management skills and a willingness to learn, as well as experience with vulnerable populations preferred. The job offers a diverse and impactful role central to improving community living standards.

Benefits

Gym, fitness and wellbeing discounts

Mental health support

Flexible working options

Pension plan with matching contributions

Discounts on shopping, holidays and technology

Ongoing personal and professional development

Qualifications

• Previous housing or care experience is ideal, but a strong attitude and willingness to learn are crucial.
• Ability to work with vulnerable client groups and maintain resilience.

Responsibilities

• Manage properties and support residents in living independently.
• Deal with tenancy matters and ensure repairs are executed.
• Handle complaints proactively and maintain resident trust and confidence.

Skills

Relationship management

Communication skills

Problem-solving

Job description

A housing organization in Worcester seeks a Location Manager to connect with residents and manage property and tenancy matters. Responsibilities include handling complaints, maintaining budgets, and ensuring safety standards. Ideal candidates should have strong relationship management skills and a willingness to learn, as well as experience with vulnerable populations preferred. The job offers a diverse and impactful role central to improving community living standards.