Housing Lead Specialist Support Worker

Look Ahead Care, Support and Housing Ltd; Greater London; On-site; GBP 30,000; Full time

Job summary

A leading care and support provider in Greater London is seeking a Specialist Support Worker – Housing Lead to build supportive relationships and manage care packages for customers. The ideal candidate will possess strong interpersonal skills and relevant qualifications or experience in social care. Responsibilities include conducting assessments, creating support plans, and collaborating with partners to empower customers in their recovery. This position is full-time with a salary of £29,073.26 per annum.

Benefits

Annual leave increasing up to 30 days

Free DBS

Exclusive discounts via Reward Gateway

Fully paid induction and training

Cycle to work scheme

Employee Assistance Programme

Generous pension plan

Qualifications

• Up to NVQ Level 3 or equivalent in a relevant field or relevant experience.
• Experience building strong partnerships with external providers.

Responsibilities

• Building supportive relationships with customers and partners.
• Leading on care packages and transition plans for customers.
• Conducting holistic assessments of new customers.
• Creating support plans based on ongoing assessment.
• Supporting customers to self-manage their medication.

Skills

Interpersonal skills

Emotional resilience

Independent minded

Conflict resolution

Education

NVQ Level 3 or equivalent in psychology or Health and Social Care

Experience in social care/charity sector

Job description

Specialist Support Worker – Housing Lead

£29,073.26 per annum, working 40 hours per week.

Benefits

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you’ll do

• Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
• Leading on Move on
• Leading on care packages and transition plans for customers when exiting the service
• Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support plan goals
• Create support plans for providing appropriate services based on on‑going assessment and reflecting the services and resources available to enable customer to progress in their recovery
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’
• Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self‑manage their medication regimes through individual re‑enablement programmes and informed decision making
• Undertake support work in partnership with external stakeholders to compliment their interventions
• Developing productive relationships with partner organisations to improve service outcomes
• Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
• Involving customers in the design, development and delivery of the service
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you

• Views challenging behaviour as a support need
• A strong specialist support worker with excellent interpersonal skills
• Socially adept, networks widely, well connected in sector, influential
• Approachable, open & professional behaviour
• At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
• Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
• Demonstrates significant confidence and high levels of self‑esteem
• Demonstrates significant levels of emotional resilience and a positive attitude

What you’ll bring

Essential

• Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
• Experience building and developing strong professional partnerships with external providers aligned to their specialism.

Desirable

• 2‑3 years experience providing targeted recovery focussed support to individuals with needs around hoarding, mental health, substance use and dual diagnosis.

For our full Job Description please visit our website.

About us

Look Ahead is a leading, not‑for‑profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co‑design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Our values

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One‑Team.
• Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.