Housing First Engagement Worker

Shelter; South Tyneside; On-site; GBP 25,000 - 30,000; Full time

Job summary

A housing charity in South Tyneside is seeking an Engagement Worker to play a crucial role in helping individuals transition from homelessness to sustained tenancy. You will offer intensive support to a small group, forming essential partnerships with various organizations. Ideal candidates have experience in support work and effective communication with diverse stakeholders. This role promotes a trauma-informed approach and seeks passionate individuals committed to social justice and change within the housing sector, along with a range of benefits including annual leave and family-friendly policies.

Benefits

30 days of annual leave

Enhanced family friendly policies

Pension

Interest-free travel loans

Qualifications

• Good experience supporting people with multiple disadvantage in a housing setting.
• Proven ability to communicate effectively with stakeholders.
• Experience writing and implementing person-centred support plans.

Responsibilities

• Provide intensive support to individuals moving from homelessness to sustained tenancy.
• Form links with partner organisations and agencies.
• Support five clients at any one time through Housing First.

Skills

Experience in support work

Ability to engage with individuals

Flexible time management skills

Trauma-informed approach

Job description

Engagement Worker – Housing First

As an Engagement Worker, you will be pivotal in delivering Shelter's purpose to defend the right to a safe home by enabling those we assist to enforce their housing rights. You will be a key member of the Housing First team in South Tyneside, delivering intensive support to a small number of individuals with multiple disadvantage to move from homelessness to sustaining a tenancy. You will need to form links with partner organisations and agencies and your role will be fundamental in supporting someone on their journey through Housing First, supporting five clients at any one time.

Responsibilities & Qualifications

Do you have a good level of knowledge and experience of supporting people with multiple disadvantage in a housing setting? Then join Shelter as a Housing First Engagement Worker and you could soon be making a real difference to people affected by the housing emergency., You will need experience of support work, a proven ability to listen to, engage and work with individuals and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation and people with lived experience of homelessness.

• Experience of support work, a proven ability to listen to, engage and work with individuals and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation and people with lived experience of homelessness.
• Awareness of working in a trauma informed, strengths based approach to help people with multiple disadvantage.
• Experience of writing and implementing person centred support plans and detailed case-notes.
• Flexible time management skills and is comfortable collaborating with people from other teams and organisations.

About Shelter North East

Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.

We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.

About Shelter

Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti‑racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.