Housing Advice Worker

Moxie People; Newport; On-site; GBP 25,000; Full time

Job summary

A charity organization in Newport seeks a Housing Advice Worker to provide essential support to individuals facing domestic abuse and housing crises. In this role, you will offer clear guidance and assistance, ensuring vulnerable women can stay safe in their homes. The ideal candidate has experience in domestic abuse or community support, and the ability to explain complex options clearly. This permanent position offers a supportive workplace with opportunities for growth.

Benefits

Supportive colleagues

Trauma-informed culture

Opportunities for training and growth

Qualifications

• Experience in domestic abuse, housing or community support.
• Ability to explain options clearly to vulnerable individuals.
• Strong interpersonal skills to provide effective support.

Responsibilities

• Provide fast, clear advice to those facing domestic abuse.
• Complete risk assessments to ensure safety.
• Work collaboratively with police and support teams.

Skills

Experience in domestic abuse

Ability to work under pressure

Clear communication skills

Understanding of safeguarding

Job description

Housing Advice Worker

Newport | £24,222 | 35 hours | Permanent

Want to support people at critical moments?

As a Housing Advice Worker in Newport, you'll give fast, clear advice to people facing domestic abuse and housing crisis.

You'll join a Welsh charity known for trauma-informed, high-quality support.

You will

• Help vulnerable women stay safely in their homes
• Provide housing and safety advice
• Complete risk assessments
• Work with police, refuge providers and housing teams
• Support those who need to flee to crisis accommodation
• Keep accurate case notes and updates

This role suits you if

• You have experience in domestic abuse, housing or community support
• You work well under pressure
• You can explain options clearly
• You understand safeguarding
• You want a role where your decisions matter

Why you'll enjoy it

• Supportive colleagues
• Trauma-informed culture
• Real training and growth
• A safe, reflective environment

Pay & Hours

• Monday to Friday, 9am-5pm (35 hours)
• £24,222 per annum

If the Housing Advice Worker in Newport role feels right, apply or speak with Moesha at Moxie People. Not sure? Reach out to Moesha for a friendly chat.

This role is open to women only as an Occupational Requirement under the Equality Act 2010, Schedule 9, Paragraph 1, due to the nature of the work and the level of support required by the women accessing these services.