Housekeeping Supervisor

Leonardo Hotels; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel group in Belfast is seeking a Housekeeping Supervisor. In this role, you will support the Head Housekeeper, train new team members, and ensure high standards of cleanliness and guest satisfaction. The ideal candidate will have strong leadership skills and a focus on detail. Join us and become part of a community that values your contribution.

Benefits

Special rates on hotel rooms across the UK & Europe

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to the Company Pension Scheme

Ongoing job-related training programmes

Qualifications

• Proven experience in a housekeeping supervisory role.
• Strong leadership skills to inspire and motivate the team.

Responsibilities

• Work alongside the Head Housekeeper to uphold standards.
• Train new staff to ensure confidence in their roles.
• Inspect rooms and manage stock levels.

Skills

Training new team members

Collaboration with departments

Attention to detail

Job description

Overview

Be Yourself– Be a Champion for Your Team – Be Leonardo

As a Housekeeping Supervisor, you’ll be the backbone of the team as you’ll be working with the Head Housekeeper to inspire and motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be creating and distributing room lists to the team, ensuring that the department’s productivity is aligned with targets, and inspiring the team to exceed our guests’ expectations.

Perks

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

Responsibilities

• Be yourself!
• Work alongside the Head Housekeeper to maintain the Leonardo standard in the hotel
• Train new team members: we want everyone to feel confident in their new role!
• Bring your warm personality with you every day as you’ll be collaborating with other departments within the hotel
• Keep an eye on the details: you’ll be inspecting rooms and maintaining stock levels

Why join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our “NEW Team Coach” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!