Housekeeping Residences Attendant

Hyatt Corporation; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in London seeks a Housekeeping Residences Attendant to ensure guest rooms and apartments are impeccably clean and stocked. The ideal candidate will have prior experience in a luxury environment, strong attention to detail, and proficiency in conversational English to interact with guests. This role offers numerous benefits including discounts on hotel stays for family and friends and extensive career development opportunities.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for family and friends

Complimentary uniform provided and laundered

HSF Health Plan

Headspace membership

50% discount on food and beverages

Continuous learning and development opportunities

Qualifications

• Previous experience in a luxury setting is ideal.
• Meticulous attention to detail required.
• Proficiency in conversational English to communicate effectively.

Responsibilities

• Ensure apartments and guest rooms are clean and well-stocked.
• Engage professionally with guests and respond to requests.
• Maintain a daily room checklist for thoroughness.

Skills

Attention to detail

Fluent in conversational English

Job description

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel will boast exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.

Duties and responsibilities related to the Housekeeping Residences Attendant role:

• Ensure apartments and guest rooms are clean, well-presented, and fully stocked with amenities to uphold the highest standards.
• Engage with guests professionally, promptly responding to their requests and ensuring a seamless and welcoming experience.
• Maintain a daily room checklist for thoroughness and efficiency.
• Collaborate with colleagues across departments, report maintenance issues promptly, and adhere to hotel policies to maintain a smooth and high-quality operation.

About you

Previous experience in a luxury setting is ideal, with meticulous attention to detail. Proficiency in conversational English to effectively communicate with colleagues and guests.

Benefits of the Housekeeping Residences Attendant role include:

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• HSF Health Plan
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you.We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps : Apply today for this Housekeeping Residences Attendant role and start your journey with Hyatt Hotels!

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