Housekeeping Manager

Hyatt Hotels Corporation; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent hospitality company in the UK is seeking a Housekeeping Manager to lead and manage the housekeeping department, ensuring high standards of cleanliness and guest satisfaction. This role involves developing cleaning schedules, monitoring supplies, conducting inspections, and collaborating with other departments. The ideal candidate has previous housekeeping management experience within the premium hotel segment. Competitive benefits include complimentary nights at Hyatt Hotels and discounts for family and friends.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for family and friends

Business attire laundered complimentary

Headspace membership

50% discount on food and beverages

Continuous learning and development opportunities

Qualifications

• Previous experience in housekeeping management within the premium hotel segment is essential.
• Excellent leadership, communication, interpersonal, and guest service skills are required.

Responsibilities

• Lead and manage the housekeeping department to uphold exceptional standards of cleanliness.
• Develop and implement cleaning schedules and standards.
• Monitor and manage inventory of cleaning supplies and linens.
• Liaise with housekeeping services provider for adherence to protocols.
• Conduct regular inspections of guest rooms and public areas.
• Collaborate with other departments for seamless guest experiences.

Skills

Leadership skills

Communication skills

Interpersonal skills

Guest service skills

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre rebuilt in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel‑vaulted roofs of the Grand and National Halls, the new 14‑acre site will feature a boutique multi‑screen arthouse cinema, a 4,000‑capacity music and performing arts venue, a 1,500‑seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co‑working spaces.

Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be three meeting rooms and direct connectivity to the London Olympia Convention Centre.

Duties and responsibilities related to the Housekeeping Manager role

• Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organisation, and guest satisfaction and feedback
• Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property
• Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels
• Liaise, monitor, and collaborate with housekeeping services provider to ensure adherence to cleaning protocols and brand standards
• Conduct regular inspections of guest rooms, public areas, and back‑of‑house areas to ensure cleanliness and compliance
• Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences

About you

Previous experience in housekeeping management within the premium hotel segment is essential. Excellent leadership, communication, interpersonal, and guest service skills are required.

Benefits of the Housekeeping Manager role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human, Connected, Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!

Hyatt Regency London - The Churchill | London , ENG , GB

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