Housekeeping Hero – Sparkling Rooms & Guest Joy

Holiday Inn London - Sutton; Sutton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known hotel brand in Sutton is looking for a Housekeeping Team Member to ensure cleanliness and a welcoming atmosphere for guests. In this role, you'll maintain guest rooms and public areas to high standards, providing exceptional service and contributing to memorable guest experiences. Ideal candidates are detail-oriented, have previous experience, and are dedicated to high-quality service in a team environment.

Benefits

Employee discounts on hotel stays

Access to IHG employee benefit programme

Shopping discounts

Eye care

Free meals on duty

Free parking

Counseling sessions

Team reward & recognition

Qualifications

• Previous experience in a similar role.
• Passionate about providing exceptional customer service.
• Reliable and punctual team player.
• Excellent time management skills.
• Physically fit for the demands of the job.
• Good communication skills for effective teamwork.
• Positive attitude and willingness to learn.
• Familiarity with cleaning equipment and chemicals.
• Good eye for detail.

Responsibilities

• Clean and maintain guest rooms and public areas.
• Deliver exceptional service to enhance guest experience.
• Adhere to high cleaning standards.
• Return equipment to storerooms after use.

Skills

Attention to detail

Customer service

Reliability

Team player

Time management

Communication skills

Physical fitness

Knowledge of health and safety regulations

Job description

A well-known hotel brand in Sutton is looking for a Housekeeping Team Member to ensure cleanliness and a welcoming atmosphere for guests. In this role, you'll maintain guest rooms and public areas to high standards, providing exceptional service and contributing to memorable guest experiences. Ideal candidates are detail-oriented, have previous experience, and are dedicated to high-quality service in a team environment.