Housekeeper

The Retreat Elcot Park - Housekeeping; Newbury; On-site; GBP 20,000 - 27,000; Full time

Job summary

A luxury hotel in Newbury is seeking a dedicated Room Attendant to join its housekeeping team. The role emphasizes high cleanliness standards in beautiful bedrooms and public areas to ensure guests have an exceptional experience. Candidates should have experience in a fast-paced luxury setting, be detail-oriented, and possess a warm, welcoming demeanor. The hotel offers competitive compensation and a supportive environment for career development, making it an exciting opportunity for the right individual.

Benefits

Discounted rates across restaurants and hotels

28 days’ holiday plus birthday off

Access to training and development programs

Flexible scheduling

Referral bonus scheme

Complimentary team meals

Qualifications

• Experience as a Room Attendant in a luxury environment.
• Pride in work and keen eye for detail.
• Ability to deliver a warm welcome.

Responsibilities

• Maintain cleanliness standards in guest rooms and public areas.
• Deliver exceptional guest experiences.
• Work collaboratively with housekeeping team.

Skills

Attention to detail

Team player

Guest service

Fast-paced environment experience

Willingness to learn

Job description

We are looking for a highly motivated professional Room Attendant to join our housekeeping team at The Retreat, Elcot Park located in West Berkshire.

After extensive refurbishment the hotel has been transformed to offer individually bespoke designed bedrooms, two new exciting restaurant concepts, a state of the art spa facility with membership and many more experiences to offer our guests.

As part of our housekeeping team, our Room Attendants ensure the highest standards of cleanliness are achieved throughout our beautiful bedrooms and public areas giving our guests the best possible experience.

We can offer you:

• An amazing opportunity of joining and being part of a very exciting adventure.
• An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
• Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
• Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
• Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
• 28 days’ holiday + birthday off (including Bank Holidays).
• Team recognition programme to celebrate your achievements.
• Referral bonus scheme for recommending top talent - earn up to £1000.
• Flexible scheduling without split shifts.
• Complimentary team meals on shift.
• Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
• Industry supplier trips and visits, as well as access to masterclasses and workshops.
• Flexibility to move across our Group, as you develop with us.
• Access to apprenticeships and accredited qualifications up to Level 3.

You Will:

• Have experience of working as a Room Attendant within a fast-paced, luxury environment.
• Take pride in what you do and have a keen eye for detail.
• You will be passionate about offering standards of excellence to our guests.
• Have a natural ability for delivering a warm and friendly welcome.
• Have a genuine desire to go the extra mile to provide an exceptional guest experience.
• Be a team player and able to communicate both to our guests and other team members.
• Have a willingness to learn and develop, be hungry to learn!

At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.

So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!

Compensation: Competitive salary