House to Home Supervisor

Habitat for Humanity; Romford; On-site; GBP 16,000 - 18,000; Full time

Job summary

A community development organization based in Romford is seeking an H2H Supervisor to manage home improvement projects with volunteer support. The role involves providing training, ensuring safety, and coordinating with clients on their home decoration needs. Applicants should have experience in supervising volunteers and home repairs. The position offers a salary between £16,200 to £17,400 depending on experience, with a strong commitment to safeguarding and community values.

Qualifications

• Experience supervising volunteer activities and workshops.
• Experience in decorating and home repairs.
• Knowledge of risk management and health and safety policies.

Responsibilities

• Lead H2H projects with up to 5 volunteers.
• Provide training and demonstrations to volunteers.
• Liaise with clients about their preferred décor.

Skills

Verbal communication

Team collaboration

Problem-solving

Time management

Job description

House to Home (H2H)

House to Home (H2H) is a newly developed programme, following the success of a similar project in Ireland. Through H2H, HFHGB aims to transform the homes of people in the community, giving them a say in creating a space that feels like home and setting them up for their future.

H2H Supervisor

The H2H Supervisor will be responsible for the overall delivery and on-site safety of H2H projects, instructing and supporting volunteers to paint, decorate and carry out light-touch repairs within the homes. This is an important role, ensuring that volunteers feel empowered and supported, that projects are delivered to a high standard and that safety measures and procedures are followed at all times. The H2H Supervisor will work closely with the H2H Volunteer Manager and ReStore colleagues to plan projects and source items for the homes.

Key Accountabilities / Responsibilities

• Leading H2H projects with up to 5 volunteers, typically over a period of two days per home.
• Providing training and demonstrations, such as painting and decorating, to all volunteers.
• Liaising with clients about their homes and their preferred décor and furniture requirements.
• Organising and ensuring the correct materials are available to carry out projects as required, such as paint, tools and items from HFHGB's ReStore.
• Ensuring safety procedures are followed at all times.
• Escalating safety or safeguarding concerns within a timely manner.
• Liaising with the H2H Volunteer Manager, ensuring there are sufficient volunteers and supervision in place to carry out H2H projects.
• Supporting the Director of Programmes and H2H Volunteer Manager to carry out relevant tracking and reporting duties, providing regular updates and inputs for the organisational Performance Framework.

Candidate Profile

• Demonstrable experience of supervising volunteer activities and workshops.
• Experience in decorating and home repairs.
• Good knowledge of risk management and health and safety policies and procedures.
• Experience of working with vulnerable individuals and an understanding of safeguarding and protecting beneficiaries.
• Physically able to move ladders, paint rooms and engage in light manual handling.

Skills and Competencies

• Good verbal communication skills and the ability to engage volunteers, clearly explaining the value of their support on clients.
• Ability to work collaboratively and productively with a diverse group of colleagues and stakeholders.
• Ability to use own initiative, with good problem solving and time management skills, and the ability to work to deadlines.
• A positive team member who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.

Commitments

The role reflects HFHGB's commitment to safeguarding children and adults at risk in accordance with the Safeguarding Policy, to the vision, mission, values and approach, and to effective risk management. The role is not eligible for UK Visa Sponsorship – the successful applicant will need a pre-existing Right to Work in the UK.

Salary

£16,200 to £17,400 (£27,000 to £29,000) depending on experience.