Hotel Sales Manager

Hotel Indigo Bath; Bath; On-site; GBP 36,000; Full time

Job summary

A boutique hotel in Bath is seeking a Hotel Sales Manager to drive sales and develop relationships with clients. This position focuses on generating new business opportunities across various market segments, including luxury and corporate businesses. Candidates should possess strong customer service skills, be motivated by sales success, and have a proactive sales background. The role offers a competitive salary of £36,000 per annum and boasts unique benefits such as discounted staff rates and an apprenticeship program.

Benefits

Discounted Staff Room Rates

50% off dining

Fully funded Apprenticeship programme

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Flexible shift patterns

Monthly colleague recognition

Wagestream financial wellbeing platform

Employee Assistance Programme

Qualifications

• Experience in proactive sales, ideally within the hospitality sector.
• Ability to drive measurable incremental occupancy and increase average rates.
• Must be eligible to live and work in the UK.

Responsibilities

• Assist in sourcing new leads and business opportunities.
• Implement sales plans to drive occupancy and sales.
• Research market intelligence and deliver updates.

Skills

Proactive sales experience

Customer service skills

Relationship building

Motivated by success

Job description

Overview

We're looking for a Hotel Sales Manager to join our team to assist the Hotel and Head of Sales in sourcing new leads and business opportunities. This role will be focused on all market segments and geographical areas, including the international luxury leisure market, national and local corporate companies and various industry sectors. The role involves focused research using local knowledge and contacts, the internet and social media platforms.

As a Hotel Sales Manager you'll have experience in proactive sales, ideally within the hospitality sector, but not essential. The candidate must exude great customer service skills, with a natural passion and enthusiasm for sales and relationship building. You will be highly driven, tenacious and motivated by success, with a professional telephone manner. Working directly with the Head of Sales, General Manager and other key stakeholders, you'll be fundamental in ensuring all key business opportunities are identified and exploited.

You will be responsible for implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, and drive food & beverage and banquet sales. You'll develop and maintain relationships with key clients and outside contacts to produce group and/or convention business, including room sales, food & beverage sales, and catering/banquet services. Proven experience in achieving budgeted revenues and personal/team sales goals to maximise profitability. You'll also be responsible for researching & delivering market intelligence and new business updates using Google Alerts and in developing strong local product and competitor knowledge. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

Location & Role Details

Hotel Sales Manager — 36000 per annum

About the Hotel

Hotel Indigo Bath, Bath. Set in a beautiful honey coloured Georgian terrace, the boutique Hotel Indigo Bath is Grade One listed. The building sits in the peaceful street of South Parade, just steps away from the centre of Bath. Our 166 rooms are designed with guests and the city in mind, reflecting the influences of Bath's history and culture. The Elder Restaurant provides a dining experience where guests are taken on a journey of discovery by our knowledgeable team. We also offer a private dining suite and eight adjoining guestrooms to create a perfect stay for visitors to Bath. This could be your opportunity to work somewhere unique, where you can be yourself, share stories of the neighbourhood and contribute to the evolving brand of Hotel Indigo.

Are you outgoing, energetic and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our boutique Hotel could be the place for you.

Benefits

• Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, with rates from £50 per night, including breakfast.
• 50% off your bill when you dine in one of our Restaurants or Bars.
• Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
• Referral schemes for referring your friends or family to join our team.
• Flexible shift patterns and contracts available to suit your lifestyle; we are a 24/7 operation, with shift patterns to suit everyone.
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
• Employee Assistance Programme - free, confidential advice available 24/7.
• An internal communications hub which acts as our very own social media platform, connecting you to colleagues and the wider group.