Hotel Porter & Staff Mini Bus Driver

Carden Park Hotel Golf Resort & Spa; Ellesmere Port; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading customer service establishment in Ellesmere Port is seeking a dedicated team member to provide exceptional guest assistance. Responsibilities include welcoming guests, supporting with luggage, and driving staff minibuses. Ideal candidates should have a clean driving licence and strong customer service skills. Enjoy full-time hours and various perks, including discounted accommodations and gym access. Ideal for those looking to grow in a vibrant organization.

Benefits

Share of service charge

Discounted hotel accommodation

Discounted food and beverage

Discounted spa access and treatments

Free staff lunch

Free on-site parking

High street discounts and wellbeing assistance

Free Golf and Leisure Club membership

20% off all Pursuits activities

Free use of tennis courts

Free transport mini-bus from Wrexham

Progression opportunities

Career development through funded qualifications

Qualifications

• Professional and well-presented with excellent customer service skills.
• Full, clean driving licence with D1 category is essential.
• Ability to handle luggage and perform manual handling tasks.

Responsibilities

• Welcome guests as they enter the hotel.
• Support guests with their luggage and valet park cars.
• Drive the staff minibus safely and punctually.

Skills

Customer service skills

Driving skills

Flexibility

Job description

If you are professional, personable and have a desire to assist people and provide exceptional customer service for our guests then we would love you to join our team.

Your day with Team Carden:

• Welcoming guests as they enter the hotel
• Supporting guests with their luggage
• Valet parking guest cars
• Assisting guests with general enquires
• Light cleaning duties of the front of house areas
• Drive the staff minibus safely and punctually between designated locations
• Ensure staff minibus is kept clean and well-maintained
• Support other departments as required to ensure a seamless guest experience

About You

• Friendly, professional, and well-presented with excellent customer service skills
• Full, clean driving licence with D1 category to enable driving of the minibus
• Flexible and reliable, with the ability to work shifts, including evenings, weekends, and bank holidays
• Ability to handle luggage and perform manual handling tasks safely

Enjoy full time 24- 40 hour contract, rota includes some early mornings, evenings and weekends.

Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.

The Perks of Team Carden

Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:

• Share of the service charge
• Discounted hotel accommodation for yourself, family and friends
• Discounted food and drink to enjoy in the hotel when not on shift
• Discounted use of our award winning 5* spa, alongside treatments and retail
• Free staff lunch provided
• Free on-site parking
• Access to perks platforms; high street discounts, and wellbeing assistance
• Free Golf and Leisure Club membership, including free use of the gym & swimming pool
• 20% off all Pursuits activities.
• Free use of tennis courts and equipment and games rooms.
• Free regular transport mini-bus from Wrexham
• Progression opportunities for all
• Career development through funded qualifications

BePart of Team Carden

Providing world class service is at the heart of everything we do. Providing excellent guest service will come naturally to you and you will have a keen eye for detail whilst keeping the hotel in a good appearance. You will work well in a team, as well as the ability to work independently when required. We are looking for someone to be remarkable, with a good eye for detail who takes pride in providing the best possible service.