Hotel Operations Leader: Drive Guest Experience & Team

Whitbread Plc; Birkenhead; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading hotel chain in Birkenhead is seeking an experienced Hotel Manager to lead and motivate teams in delivering excellent service. Responsibilities include daily hotel operations and ensuring health and safety standards are met. Ideal candidates will have strong leadership skills, experience in hospitality management, and a passion for customer service. This role offers a chance to enhance guest satisfaction and contribute to a vibrant team culture.

Benefits

Privilege Card with discounts

33 days annual leave

Discounts on various services and utilities

Qualifications

• Previous management experience in the hospitality industry.
• Strong leadership qualities and a passion for customer service.
• Excellent communication and team management skills.

Responsibilities

• Lead and motivate the Front of House and Housekeeping teams.
• Manage daily operations within the hotel, including the bar and kitchen.
• Ensure health and safety standards are met throughout the hotel.

Skills

Leadership skills

Customer service

Team management

Communication skills

Job description

A leading hotel chain in Birkenhead is seeking an experienced Hotel Manager to lead and motivate teams in delivering excellent service. Responsibilities include daily hotel operations and ensuring health and safety standards are met. Ideal candidates will have strong leadership skills, experience in hospitality management, and a passion for customer service. This role offers a chance to enhance guest satisfaction and contribute to a vibrant team culture.