Hotel Front Desk Ambassador: Guest Experience

K.B.C. Associates Limited; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality company in Greater London is seeking a Receptionist to provide a professional welcome to guests. Responsibilities include managing check-in and check-out services, ensuring cleanliness in the Front Office, and assisting guests with their requests. Ideal candidates should possess strong customer service and communication skills to enhance guest experiences. The role offers £8.12 per hour and covers travel zones 1-6, ensuring a convenient commute for staff.

Qualifications

• Must adhere to hotel grooming standards and personal hygiene levels at all times.
• Must be conversant with cash handling procedures.

Responsibilities

• Manage check-in and check-out services for guests.
• Ensure the Front Office and surrounding areas are clean and well maintained.
• Handle guest complaints appropriately and inform management if necessary.

Skills

Customer service

Communication

Attention to detail

Multitasking

Job description

A hospitality company in Greater London is seeking a Receptionist to provide a professional welcome to guests. Responsibilities include managing check-in and check-out services, ensuring cleanliness in the Front Office, and assisting guests with their requests. Ideal candidates should possess strong customer service and communication skills to enhance guest experiences. The role offers £8.12 per hour and covers travel zones 1-6, ensuring a convenient commute for staff.