Hotel Duty Manager

Premier Inn; Shrewsbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain is looking for a Duty Manager at their Shrewsbury location. In this role, you will leverage your leadership experience to manage a dedicated team, ensuring an exceptional guest experience in a welcoming and safe environment. The ideal candidate will have a background in retail or similar fields and is passionate about delivering outstanding customer service. This fixed-term contract offers 32 hours per week at a pay rate of up to £13.36 per hour.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or similar roles where you led a team.
• Proven ability to deliver outstanding customer experience.
• Skills to inspire and manage a high-performing team.

Responsibilities

• Manage team to ensure smooth running of the hotel.
• Lead health & safety standards and exceptional guest experience.

Skills

Leadership

Customer experience management

Communication

Organizational skills

Job description

Duty Manager - Premier Inn

Come and be a Duty Manager at Shrewsbury Town Centre Premier Inn.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Fixed term contract until 01/03/2026

HOURS: 32 hours a week

LOCATION: Shrewsbury Town Centre Premier Inn
Smithfield Rd, Shrewsbury, SY1 1PG

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.


• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.


• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.


• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Shrewsbury Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.