HOST Casework Officer, Tower Hamlets

Pertemps; Greater London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A healthcare staffing agency seeks a HOST Casework Officer in Greater London to provide high-quality housing advice and assistance to hospital patients. Responsibilities include facilitating discharge planning, ensuring compliance with homelessness legislation, and collaborating with multi-disciplinary teams. Ideal candidates should have knowledge of the Homelessness Reduction Act and strong communication skills. The role offers flexible working arrangements at a competitive hourly rate of £30.23.

Benefits

Dedicated consultant for support

Easy online registration process

Referral schemes and incentives

Qualifications

• Experience in housing advice and discharge planning.
• Familiarity with data protection and health and safety regulations.
• Ability to maintain accurate records and case management systems.

Responsibilities

• Facilitate discharge planning in collaboration with hospital teams.
• Provide tailored housing advice to patients.
• Ensure compliance with statutory duties and council policies.

Skills

Knowledge of homelessness legislation

Strong communication skills

Ability to work collaboratively with multi-disciplinary teams

Job description

HOST Casework Officer, Tower Hamlets

The Housing Hospital Discharge Coordinator is responsible for delivering high‑quality housing options, advice, and assistance to patients in hospital settings. The role ensures safe and timely hospital discharge into suitable accommodation for Tower Hamlets residents, reducing delays and supporting health and social care outcomes.

Key Responsibilities

• Working closely with hospital teams to facilitate discharge planning.
• Applying detailed knowledge of homelessness legislation, including the Homelessness Reduction Act 2018.
• Coordinating referrals to boroughs of residence and liaising with hospitals such as Royal London, Newham, Mile End, and others.
• Supporting patients who require housing or social care upon discharge.
• Reducing demand on hospitals and social care through effective housing solutions.

Main Duties and Responsibilities

• Provide housing advice and options tailored to patient needs.
• Collaborate with multi‑disciplinary teams across hospitals and housing services.
• Ensure compliance with statutory duties and council policies, including Customer Care, Equal Opportunities, Data Protection, and Health and Safety.
• Maintain accurate records and case management systems.
• Work proactively to prevent homelessness and secure sustainable housing solutions.

£30.23 per hour

Agency Post

• A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
• An easy registration process (all done online)
• Referral schemes and incentives
• Ongoing compliance managed for you
• Prompt and reliable payroll and lots more.

Not looking right now? We also offer generous referral bonuses so please pass on to a colleague or friend who may be!

Please contact Helen on 07901286967 or email [e-mail]