Hospitality Supervisor Apprenticeship Level 3

Lifetime Training; Brighton; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading pub company in Brighton is seeking a Supervisor to enhance event experiences and engage guests. You will support the team, ensuring smooth operations during shifts while creating a vibrant atmosphere. Previous experience in a supervisory role is essential. The company offers a rewarding work environment with discounts, flexible hours, and opportunities for career progression through apprenticeship programs.

Benefits

30% off at all pubs, restaurants, and hotels

Flexible and part-time hours

Access to mental and emotional support

Apprenticeship programs

Qualifications

• Previous experience in a similar Supervisor or Team Leader role.
• Ability to think on the spot and use your initiative.
• Accountable for the smooth running of shifts.

Responsibilities

• Support the team to deliver everyday moments and stand-out occasions.
• Work with the wider pub management team to ensure efficiency.
• Be a role model for customer service.

Skills

Leadership

Customer service

Initiative

Team motivation

Job description

We're on the lookout for a Supervisor to join our team! Are you passionate about creating memorable experiences and driving engagement? We're looking for a Supervisor who will play a key role in functions and promotions, ensuring every event runs smoothly and every campaign shines!

At Marston's, you will be working towards your Hospitality Academy Supervisor Apprenticeship Level 3 qualification over the course of 15 months.

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You'll thrive from an environment that is busy, varied, fast‑paced but most importantly – fun!

As Supervisor you'll: Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!

What you get from us: You'll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Marston's. Where people make pubs.