Hospitality Supervisor

The Cinnamon Care Collection; Topsham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading care home provider is seeking a Hospitality Supervisor to oversee operations at a care home in Topsham. The role demands strong leadership skills, budget management, and a commitment to high standards of customer satisfaction. Responsibilities include managing the catering service and ensuring a pleasant environment for residents. Competitive salary of £17.34 per hour plus benefits is offered.

Qualifications

• Knowledge of budget control and purchasing.
• Experience in food preparation and presentation.
• Ability to manage and train team members.

Responsibilities

• Monitor and manage the home's budgets.
• Recruit, train and manage team members.
• Ensure high catering service standards.
• Support dining areas during meal times.
• Facilitate evening and weekend functions.
• Train the team to meet customer service standards.

Skills

Budget control

Team management

Communication skills

Education

Background in hotel or catering management

Job description

Overview

Hospitality Supervisor — £17.34 per hour plus company benefits. Full time hours to include some weekend working. Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia. A Top 20 Rated Care Home Group 2025. Awarded 'One of the UK's Best Companies to Work For'.

This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.

Responsibilities

1. Monitor, control and manage the home\'s budgets, ensuring the departments use nominated suppliers
2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
4. Monitor and support the dining areas at meal times ensuring that the highest standards are met
5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times

Qualifications

You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.