Hospitality Service Supervisor: Lead Teams, Delight Guests

BaxterStorey; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading hospitality firm in Greater London is seeking a Service Supervisor to lead and train catering staff, ensuring exceptional food quality and customer service. The ideal candidate has a passion for the hospitality industry and experience in supervising teams. The role offers competitive salary, substantial benefits, and a supportive environment that promotes growth. Join us in delivering memorable experiences while developing your career in hospitality.

Benefits

28 days holiday including bank holidays

Additional birthday holiday

3 volunteering days

3 days grandparent leave

24 weeks enhanced maternity leave

Secondary career leave

Free meals on shift

Bespoke development training

Pension and life insurance

Discounts from Perkbox

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Qualifications

• Demonstrated experience in the hospitality field.
• Strong passion for food and exceptional customer service.
• Experience in training and supervising team members.
• Proficient in delegation and organizational skills.
• Excellent attention to detail.
• Effective verbal and written communication skills.
• Adaptability in challenging situations.

Responsibilities

• Recruit, train, and supervise catering staff.
• Monitor food quality and service standards.
• Coordinate delivery and setup of catering supplies.
• Foster positive relationships with clients and guests.

Skills

Previous experience within the hospitality industry

Passion for food and customer service

Supervising and supporting a team

Delegation skills

Organisational abilities

Effective communication

Solution-oriented perspective

Job description

A leading hospitality firm in Greater London is seeking a Service Supervisor to lead and train catering staff, ensuring exceptional food quality and customer service. The ideal candidate has a passion for the hospitality industry and experience in supervising teams. The role offers competitive salary, substantial benefits, and a supportive environment that promotes growth. Join us in delivering memorable experiences while developing your career in hospitality.