Hospitality Manager Apprenticeship Level 4

Skern Training; Diddywells; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable training organization in the United Kingdom is seeking a Level 4 Hospitality Manager. This role involves leading a team to deliver exceptional customer service while completing a nationally recognized qualification. Ideal candidates will have significant experience in hospitality and supervisory roles, with strong communication and organizational skills. This apprenticeship lasts 9 months, includes both face-to-face and online training, and offers various employee benefits including meals on duty and access to discounts.

Benefits

Access to Perkbox – Discounts and rewards

Meals on duty

Uniform provided

Excellent support from a well-established team

Qualifications

• Significant prior experience within the Hospitality sector is required.
• Supervisory experience is necessary for this leadership role.
• Ability to work under pressure and manage hospitality services.

Responsibilities

• Lead a team to deliver excellent customer service.
• Manage hospitality services aligned to business objectives.
• Complete a nationally recognised qualification.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Problem solving skills

Team working

Initiative

Education

Level 2 in Maths and English (GCSE Grade 4)

Job description

Based in Appledore, North Devon we have been delivering outdoor activities, experiential learning and development training since 1976. We teach new skills, build confidence, fulfil your sense of adventure, and ensure you have boatloads of fun!, Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (7 am -11 am and 3-7 pm) 5 out of 7 days per week. A driving licence and car would be an advantage due to shift times, as bus timetables don't always align with working times.

Are you an experienced hospitality professional looking to move into a managerial role?

As a Level 4 Hospitality Manager you will be a highly motivated team leader, combining a talent for management and hospitality skills and thriving on the customer facing nature of the role.

In this exciting and varied role, you will develop your skills and gain valuable experience in how to lead a team to deliver excellent customer service.

Able to work under pressure, you will learn how to manage hospitality services, taking on a high level of responsibility that is aligned to business vision and objectives.

You’ll complete a nationally recognised qualification working alongside our experienced team.

The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You’ll also need to demonstrate:

• Time management skills
• A can‑do and flexible attitude
• A willingness to learn and develop
• Communication skills

In return we offer, Maths and English at Level 2 (GCSE Grade 4) is desirable however we can provide Functional Skills as part of your development plan.

Significant prior experience within the Hospitality sector and in supervising staff is required for this career step into a leadership role.

Skills required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Problem solving skills
• Team working
• Initiative

Training to be provided

You will be supported by a trainer throughout your apprenticeship.

As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in hospitality.

Training will be a mix of face to face and online learning.

You will gain a Level 4 Hospitality Manager Apprenticeship Qualification.

Functional Skills in Maths and English if required.

Benefits

• Access to Perkbox – Discounts and rewards across a wide range of shopping and lifestyle brands and well‑being support
• Meals on duty
• Uniform provided
• Excellent support from a well‑established team
• This apprenticeship will be for 9 months duration.