Hospitality Front Desk Specialist — Guest Welcome

Thwaites; Swillington; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in Swillington is seeking a Receptionist to provide a warm welcome to guests and assist them during their stay. The ideal candidate should have strong communication skills, be calm under pressure, and have a passion for delivering exceptional customer service. This role offers a competitive salary, flexible wage access, generous leave, and various employee benefits, including health plans and training programmes.

Benefits

Competitive salary, negotiable dependent on experience

Access to wages as earned (up to 40%)

28 days annual leave, increasing to 33 after 5 years

Health cash plan

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Generous employee discounts

Life assurance

Bespoke training programmes

Supportive work environment

Qualifications

• Passionate about providing a great guest experience.
• Ability to greet guests warmly and create a friendly atmosphere.
• Strong ability to handle unpredictable situations.

Responsibilities

• Greet guests with a welcoming smile.
• Assist guests during check-in and check-out.
• Provide information about hotel facilities.

Skills

Strong communication skills

Calm under pressure

Customer service orientation

Job description

A hospitality company in Swillington is seeking a Receptionist to provide a warm welcome to guests and assist them during their stay. The ideal candidate should have strong communication skills, be calm under pressure, and have a passion for delivering exceptional customer service. This role offers a competitive salary, flexible wage access, generous leave, and various employee benefits, including health plans and training programmes.