Hospitality Customer Experience Lead (Entry-Level)

The Market Social; Swindon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality services company in Swindon seeks a Customer Service Representative to promote products and enhance customer experiences. Responsibilities include understanding client products, managing Junior Representatives, and maintaining professionalism. Ideal candidates will have a high school diploma, a year of experience in customer service or hospitality, and excellent communication skills. Training is provided.

Qualifications

• Minimum of a high school diploma.
• At least one year in Customer Service Representative roles or hospitality positions.
• Ability to recognize, apply and explain your product or service knowledge.

Responsibilities

• Understand clients’ products and explain services and benefits to consumers.
• Keep records of customer interactions and service schedules.
• Maintain a positive and professional attitude.

Skills

Effective problem solver

Excellent communication skills

Outgoing personality

Ability to explain product knowledge

Education

High school diploma

Job description

A hospitality services company in Swindon seeks a Customer Service Representative to promote products and enhance customer experiences. Responsibilities include understanding client products, managing Junior Representatives, and maintaining professionalism. Ideal candidates will have a high school diploma, a year of experience in customer service or hospitality, and excellent communication skills. Training is provided.