Hospitality Assistant

Oakland Care Ltd; Gillingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury care home provider is seeking a dedicated Hospitality Assistant to deliver exceptional service. The role involves assisting with meal service, maintaining dining environments, and supporting residents' needs. Candidates should have experience in hospitality and a passion for caring. This full-time position includes 42 hours per week, with a pay of £12.60 per hour and various benefits.

Benefits

Free meal per shift

Enhanced Bank Holiday pay

Increased Annual Leave entitlement

Cycle to Work scheme

Milestone Birthdays extra day off

Company sick pay

Refer a Friend Scheme

Qualifications

• Previous experience of working in a similar role within a luxurious setting.
• 'Can do' attitude and willingness to work.
• Ability to develop good working relationships.

Responsibilities

• Assisting with meal service in resident rooms or dining rooms.
• Ensuring water/drink jugs are regularly refilled.
• Maintaining temperature records of fridges and service stations.

Skills

Customer facing experience

Ability to work as an effective team member

Reliable and punctual

Motivated to go above and beyond

Job description

Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity.

Weoffer some excellent rewards & benefits including:

• We offerall team members 1 free meal per shift.
• Enhanced BankHoliday pay.
• IncreasedAnnual Leave entitlement. Team members who work with us for 3 years ormore, get extra annual leave.
• Cycle toWork scheme – Why not save money on commuting costs and improve yourhealth at the same time.
• MilestoneBirthdays - get an EXTRA day off to celebrate thatspecial birthday.
• Companysick pay which is over and above the statutory entitlement.(subject to length of service)
• Refer aFriend Scheme for successful referrals - for allpermanent roles within Oakland Care (T&C's apply).
• Recognitionand staff appreciation initiatives.
• Longservice awards.

Andmuch more……….

Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham, Kent ME8 0SW

Hours: 42 hours per week - includes weekends

Pay: £12.60 per hour

Contract: Full-time, Permanent

Shift: Days includes weekends

What do you need to succeed:

Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.

This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector and have an affinity for care – this is the role for you.

As a Hospitality Assistant, your key responsibilities will include:

• Assisting with meal service either in resident rooms or dining rooms.
• To ensure that water/drink jugs are regularly refilled in resident rooms.
• Help set up and clear down tables before and after lunch service.
• To maintain temperature records of fridges and service stations in the dining rooms.
• Maintain the Bistro to ensure a professional offering, which is fully stocked.
• Attend to residents “non care” related needs i.e. Opening/Closing Curtains, changing TV channels etc.

To be successful in this role, you need to have/be:

Essential

• Previous experience of working in a similar role within a luxurious setting.
• 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
• Customer facing experience including building working relationships with internal & external stakeholders.

Personal Attributes:

• Reliable and punctual.
• Ability to work as an effective team member.
• A professional personal appearance and standards.
• Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
• Able to develop good working relationships and to represent the organisation professionally.
• Able to build trust and demonstrate an awareness and understanding of individual differences.
• Motivated to go above and beyond, and to work with passion and enthusiasm.
• Motivated to contribute towards the team and home goals.
• A commitment to grow and learn new things at work.
• Able to remain approachable and calm under pressure.

“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family

• Family
• Integrity
• Respect
• Exceptional
• Sustainable

Apply now!

If you’re ready to start your journey and make a difference, then don’t delay and apply today!