Hospitality Account Director: Lead Growth & Standards

Restaurant Associates; Brackley; On-site; GBP 68,000 - 80,000; Full time

Job summary

A leading hospitality service provider in England is seeking an experienced Account Director to lead operations in Northamptonshire. The ideal candidate will manage and develop a team, uphold service standards, and improve operational efficiency. Applicants should have a strong background in hospitality, experience in upscale dining, and the ability to foster stakeholder relationships. This role offers a competitive salary of up to £80,000 plus bonus and benefits.

Benefits

Free meals

Onsite free car parking

Electric vehicle charging points

Wellness facilities

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access and healthcare benefits

Exclusive travel discounts

Supermarket discounts

Cinema discounts

Cash rewards on spending

Free wellness classes

Qualifications

• Experience in hospitality-led environments like premium staff dining or fine dining restaurants.
• Solid financial and commercial expertise.
• Hospitality-focused mindset with vision to enhance the operation.
• Committed to supporting, coaching, and developing teams.
• Strong communication style and rapport-building with clients.

Responsibilities

• Lead complex accounts with confidence and commercial clarity.
• Assess operations quickly and uplift standards across service and food.
• Develop an existing team through coaching and structure.
• Build trusted relationships with stakeholders at all levels.
• Maintain top-tier service standards at all times.

Job description

A leading hospitality service provider in England is seeking an experienced Account Director to lead operations in Northamptonshire. The ideal candidate will manage and develop a team, uphold service standards, and improve operational efficiency. Applicants should have a strong background in hospitality, experience in upscale dining, and the ability to foster stakeholder relationships. This role offers a competitive salary of up to £80,000 plus bonus and benefits.