Hospital Administrator/Ward Clerk

CORNWALL PARTNERSHIP NHS FOUNDATION TRUST; Falmouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in Cornwall is seeking an organised administrator for Falmouth Hospital. This role involves managing patient enquiries, supporting various departments, and working collaboratively with clinicians and the public. Ideal candidates should possess excellent communication skills and a strong ability to manage workloads effectively. The position offers a rewarding opportunity to contribute to the health and wellbeing of the community.

Qualifications

• Highly organised individual needed.
• Excellent communication skills are essential.
• Ability to manage and prioritise workload.

Responsibilities

• First point of contact for enquiries by patients and the public.
• Support various areas of the hospital including reception and outpatient services.
• Work with clinicians, patients, and public as a team player.

Job description

To be first point of contact for telephone and face to face enquiries by patients, their relatives and carers, health and social care professionals and the general public. Direct patients, visitors and colleagues around the hospital to the correct department.

We are seeking a highly organised individual to join our friendly team as an administrator. This is a key role supporting many different areas within Falmouth Hospital, including reception, outpatients, MIU, ward and day unit.

This is a varied and rewarding role for a confident and outgoing team player who enjoys working with clinicians, patients and the public.

The postholder will be required to manage and prioritise their day to day workload and use their initiative for routine tasks. This will require good organisational skills and excellent communication.

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.