Horticulture Lead: Customer Experience & Plant Expert

Dobbies; Gillingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading garden center retailer in Gillingham seeks dedicated Horticulture Experts to enhance customer experience. The role involves providing excellent plant advice, driving sales, and maintaining department standards. Ideal candidates should possess customer service skills, supervisory experience, and a passion for plants. The company offers generous leave entitlements and discounts across stores, promoting a thriving culture of development and teamwork.

Benefits

Generous annual leave entitlement

50% discount in Restaurants

Access to financial wellbeing support

Employee wellbeing platform

Qualifications

• Passion for delivering a great customer experience.
• Experience in a customer facing role.
• Ability to lift heavy objects.

Responsibilities

• Supporting and coaching staff, deputising for management.
• Driving sales through customer interactions.
• Maintaining high standards in the department.

Skills

Customer service

Supervisory experience

Teamwork

Product knowledge (plants and gardening)

Leadership

Job description

A leading garden center retailer in Gillingham seeks dedicated Horticulture Experts to enhance customer experience. The role involves providing excellent plant advice, driving sales, and maintaining department standards. Ideal candidates should possess customer service skills, supervisory experience, and a passion for plants. The company offers generous leave entitlements and discounts across stores, promoting a thriving culture of development and teamwork.