Horticultural Technician - Exterior

Planteria Group; City Of London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading landscaping company in London is seeking an Exterior Technician to maintain stunning outdoor displays and deliver exceptional customer service. The role involves independent work across various client sites, collaborating with a supportive team. Ideal candidates are plant enthusiasts with strong communication skills and problem-solving abilities. A full training program is provided, and the position includes great benefits and opportunities for development.

Benefits

Competitive salary

Quarterly company bonus

BUPA Cash plan

Pension

25 days holiday

Lunch onsite

Parking

Personal development

Qualifications

• Confident speaking with clients and colleagues.
• Pride in delivering excellent service.
• Enjoy finding solutions and thinking on your feet.
• Genuine interest in plants and the outdoors.
• Comfortable driving a company van around London.
• Happy working independently and collaboratively.
• Can orient in large office buildings and outdoor spaces.
• Willingness to learn horticultural knowledge.
• Physically able to perform tasks required.

Responsibilities

• Maintain outdoor displays ensuring they look their best.
• Provide excellent customer service and complete site reports.
• Collaborate with team leaders to enhance service efficiency.
• Follow safety protocols and maintain an excellent safety record.

Skills

Great Communicator

Customer Service Star

Problem Solver

Plant Enthusiast

London Navigator

Independent & Collaborative

Explorer

Eager to Learn

Physically Active

Job description

Overview

Are you passionate about working outdoors and making a visible difference every day? Join Planteria Group as an Exterior Technician and help us create beautiful, welcoming spaces for our clients across London!

Planteria was founded in 1977 and has evolved into the UK’s largest interior landscaping company with an annual turnover of £20 million. We focus on strategic partnerships, continuous innovation and client satisfaction, and we have achieved strong growth in recent years, employing nearly 200 staff.

Today, as well as providing stunning planting solutions, we also run a premium corporate floristry service and create impressive project work, from roof gardens to living walls.

The opportunity

This role focuses on looking after our plants in client premises in London. Our technicians provide excellent customer service and are knowledgeable about the maintenance and care of the exterior planting.

This is an independent role which involves early starts each day, taking ownership for plant maintenance at several client sites, on a seasonal roster. Technicians are a team of like-minded plant specialists who meet regularly both online and in person and form part of a regional team which operates in four different parts of London.

Key deliverables

• Maintain Stunning Outdoor Displays: You’ll be responsible for caring for a variety of external plant displays at multiple client sites each day, ensuring every location looks its absolute best.
• Deliver Exceptional Customer Service: You’ll be the friendly face our clients see, providing excellent service, completing site reports, and keeping accurate records using our company systems.
• Collaborate with a Supportive Team: Work closely with your Team Leader and Line Manager to ensure all routes are completed efficiently and to the highest standards. Your input and teamwork will help us continually improve our service.
• Champion Safety: You’ll always work safely, following all risk assessments and method statements, and helping to maintain our excellent safety record.

Location & Hours

The role is offered on an initial 6-month fixed term contract working 40 hours per week, based out of our HQ in Henham (CM22 6AA), enjoying a rural location where lunch is provided onsite daily and ample parking. The role also offers 1 day per week working from home.

What you will need

• Great Communicator: You’re confident speaking with clients and colleagues, and you know how to make people feel valued.
• Customer Service Star: You take pride in delivering excellent service and always go the extra mile to keep clients happy.
• Problem Solver: You enjoy finding solutions and thinking on your feet, especially when faced with new challenges.
• Plant Enthusiast: You have a genuine interest in plants and the outdoors, your passion shines through in your work!
• London Navigator: You’re comfortable driving a company van around London and can find your way to different client sites with ease.
• Independent & Collaborative: You’re happy working on your own, but you also enjoy sharing knowledge and supporting your team.
• Explorer: You can easily orient yourself in large office buildings and outdoor spaces, making sure every display gets the care it deserves.
• Eager to Learn: Some horticultural knowledge is a plus, but don’t worry if you’re not an expert, we provide full training!
• Physically Active: You’re able to use watering cans, stepladders, and stools as part of your daily routine, and you enjoy being on the move.

Values

At Planteria Group we live by our values which include Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, Create WOW.

If you want to be part of a flourishing business and enjoy being part of an agile, collaborative team then we want to hear from you!

Planteria promotes equality of opportunity as part of our inclusive culture.

Benefits

• Competitive salary
• Quarterly company bonus and annual performance related bonus (post probation)
• BUPA Cash plan
• Pension
• 25 days holiday
• Lunch onsite
• Parking
• Personal development