Homeless Support Worker

ClwydAlyn Housing; Rhostyllen; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community support organization in the United Kingdom is looking for a Homeless Support Worker (Project Worker) to assist residents in rebuilding their lives and achieving independence. In this rewarding role, you will support individuals with daily living skills and social inclusion, while working flexibly within a supportive team. Ideal candidates should demonstrate empathy, resilience, and a commitment to making a difference, with basic IT skills and a willingness to learn. Formal qualifications are not essential.

Qualifications

• Attitude and values are prioritized over formal qualifications.
• Basic IT skills and willingness to learn new systems are encouraged.

Responsibilities

• Support residents with daily living and independence skills.
• Encourage wellbeing, social inclusion, and community engagement.
• Support people with complex needs, including mental health and substance misuse.

Skills

Empathy

Resilience

Basic IT skills

Self-motivation

Flexibility

Job description

As a Homeless Support Worker, known within ClwydAlyn as a Project Worker, you'll help create a safe, inclusive environment where residents can rebuild their lives and move towards independent living. You'll support people in their home and community, helping them develop life skills, confidence, and stability. This is a challenging but rewarding role where you can make a real difference in a short space of time. What You’ll Be Doing

• Supporting residents with daily living and independence skills
• Encouraging wellbeing, social inclusion, and community engagement
• Supporting people with complex needs, including mental health and substance misuse
• Completing accurate record keeping using IT systems
• Working flexibly as part of a supportive team; empathy, resilience, and a values‑led approach (hope, trust, kindness)
• Confidence building positive, professional relationships
• Basic IT skills and willingness to learn new systems
• Self‑motivation and flexibility to work a rolling rota
• Formal qualifications aren’t essential - attitude and values matter most.