Homefinder Review Officer

Mansfield District Council; East Midlands; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local council in East Midlands is seeking a Homefinder Review Officer to enhance their Housing Needs service. The role involves responding to Homefinder appeals, supporting data requests, and coordinating the void process. Candidates should have excellent customer service and written skills, along with being highly organized. A Basic DBS check is required. This position offers generous holiday entitlement and a Local Government pension.

Benefits

Generous holiday entitlement

Local Government pension

Qualifications

• Must undertake a Basic DBS check.

Responsibilities

• Respond to Homefinder appeals as per policy.
• Support service by responding to data requests.
• Coordinate the void process for Housing Needs.

Skills

Excellent customer service skills

Excellent written skills

Highly organised

Motivated with a creative approach

Job description

Benefits

Mansfield is a great place to work, we offer great benefits including a very generous holiday entitlement, up to 37 days per year and Local Government pension.

Overview

The Housing Needs service is recruiting to the post of Homefinder Review Officer to work within the Homefinder service.

Responsibilities

• Respond to Homefinder appeals in accordance with policy.
• Support the service by responding to data requests from the regulator of social housing.
• Effectively co‑ordinating the void process for the Housing Needs service.

Qualifications

• Excellent customer service skills.
• Excellent written skill for responding to customers.
• Highly organised and motivated with a creative approach to service delivery.
• Required to undertake a Basic DBS check.

Additional information

For further details about the role contact Elinor Brophy on 07395283407.

Closing date & interview dates

Closing date: 4 January 2026
Interview dates: 14 January 2026

To apply please click the Apply Now link below.