Home Insurance Customer Care Specialist

Talent Sure Recruitment Limited; Ringwood; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A leading insurance brokerage in Ringwood is seeking an experienced Customer Service Advisor to join their growing team. In this hybrid role, you will deliver professional service across various platforms, managing customer queries and building long-lasting relationships. The ideal candidate will have at least 2 years of insurance experience, strong communication skills, and a keen focus on problem-solving. This position offers a salary of £28,000 - £30,000 per annum plus a company bonus.

Benefits

Annual company bonus

Qualifications

• A minimum of 2 years of experience within the insurance industry is required.
• Strong interpersonal skills necessary for client relations and service.
• Exceptional verbal and written communication skills are crucial.

Responsibilities

• Manage customer queries across calls, webchats, and tickets.
• Ensure compliance with regulatory standards and data protection.
• Resolve unique customer issues decisively and accurately.

Skills

Interpersonal skills

Communication

Organizational skills

Problem-solving

Job description

A leading insurance brokerage in Ringwood is seeking an experienced Customer Service Advisor to join their growing team. In this hybrid role, you will deliver professional service across various platforms, managing customer queries and building long-lasting relationships. The ideal candidate will have at least 2 years of insurance experience, strong communication skills, and a keen focus on problem-solving. This position offers a salary of £28,000 - £30,000 per annum plus a company bonus.