Home Design Stylist

John Lewis Plc; Hartford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major UK retail firm is seeking a Home Design Stylist to engage with customers, providing tailored home décor solutions while driving sales in their departments. The ideal candidate will possess a strong passion for interior design, excellent computer skills, and the ability to communicate effectively with customers. With a commitment to exceptional service and a collaborative workplace culture, this role offers opportunities to inspire and innovate in a dynamic retail environment.

Benefits

Flexible working hours

Employee ownership benefits

Collaborative work environment

Qualifications

• Full UK driving licence preferred, may be location dependent.
• Deep understanding and enthusiasm for interior design.
• Ability to use IT systems to communicate and process orders.

Responsibilities

• Manage new projects and provide personalized experiences.
• Understand customer needs through rapport building.
• Stay updated on design trends.

Skills

Passion for interior design

Computer literacy

Customer rapport building

Education

Design-related qualification equivalent to a degree

Tools

Computer Assisted Design (CAD)

3D roomstyler

Microsoft Excel

Microsoft Word

Job description

As a Home Design Stylist, you will work with and inspire customers to find the perfect home décor they fall in love with, helping to drive sales and profit across our home departments and delivering the very best personalised shopping experience expected of the John Lewis brand.

Key Responsibilities

• Take full ownership of every new project that comes your way, providing a special and personalised experience for every customer.
• Build rapport with customers to really understand their needs and tastes, using your expert knowledge of home design to create and inspire stunning home décor for their homes.
• Follow trends and keep up‑to‑date with the latest design concepts and themes.
• Support the wider team to deliver an excellent shopping experience, helping customers and performing general shop‑keeping tasks.
• Use your knowledge of home design to coach other Partners, helping create a unique shopping experience that can only be found at John Lewis.

Essential Skills / Experience

• Full UK driving licence (may not be required for some locations).
• Deep understanding and passion for the interior design industry.
• Great computer literacy skills.
• Ability to use IT systems to communicate with customers, process orders and complete customer tracking (e.g. Excel, Word, and email).

Desirable Skills / Experience

• Design‑related qualification equivalent to a degree.
• Member of a professional body, such as the Association of Interior Design.
• Previous experience using design and creative packages such as Computer Assisted Design (CAD) and 3D roomstyler.
• Experience measuring, estimating and fitting window treatments.
• Previous experience in interior design roles.

About the Partnership

We’re the largest employee‑owned business in the UK and the home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail, continually innovating, adapting and diversifying. We never knowingly undersell on price, quality and service in John Lewis and passionately serve food‑lovers at Waitrose.

As Partners we all share responsibility and enjoy the rewards. We use our voices, collaborate through challenges, hold true to our behaviours and treat everyone with kindness and respect. We thrive in an environment that embraces our differences and lets us be ourselves.

We support flexible working to help Partners achieve a good work‑life balance, which may include flexible or compressed hours, job sharing or shorter‑hour contracts where possible. Please discuss this further with the hiring manager during your interview.