Home Administrator

HC-One Ltd.; Merthyr Tydfil; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare services provider in Wales is seeking a Home Administrator to manage administrative systems and support the Home Manager. Key responsibilities include maintaining financial records and processing HR information, ensuring resident wellbeing throughout. Ideal candidates will possess an IT and Administration qualification like ECDL, have office experience, and excellent skills in Microsoft Office. This role stresses the importance of compassion and effective communication within a team-oriented environment.

Benefits

Paid Enhanced DBS/PVG

Free uniform

28 days annual leave inclusive of bank holidays

Company pension scheme

Group life assurance cover

Access to 1600+ high street discounts

Confidential Employee Assistance Programme

Recognition schemes and refer a friend bonus

Qualifications

• Proven experience in administrative support roles.
• Ability to maintain financial records and prepare reports.
• Compassionate communication with residents and co-workers.

Responsibilities

• Manage administrative systems to support the Home Manager.
• Prepare reports and maintain financial records.
• Administer the Time & Attendance system.

Skills

IT and Administration qualification

Experience in a busy office

Microsoft Office skills

Time management

Organisational skills

Education

ECDL qualification or equivalent

Job description

About The Role

In your role as a Home Administrator at HC‑One, you’ll have one quality that truly sets you apart from your peers: unparalleled kindness. Kindness will guide every aspect of your work in our Dementia, Nursing, Residential and Specialist care home. Everyone who works here understands that our Residents are people just like them with their own stories to tell. By joining HC‑One you’ll have a wonderful opportunity to give something back to those people.

As a Home Administrator this will mean managing administrative systems and processes to perfection to help our Home Manager effectively run services. Whether you’re maintaining impeccable financial records and preparing reports or administering the Time & Attendance system and processing payroll and HR information – you’ll always have Resident wellbeing in mind above all else.

HC‑One are looking for someone with an IT and Administration qualification, such as ECDL, not to mention admin or secretarial support experience in a busy office. You’ll need great Microsoft Office, time management and organisational skills. Beyond that, it’s all about your brilliant, positive energy and natural ability to get along with people. So, whenever you communicate with a Resident or co‑worker, you’ll be truly considerate and kind.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

Benefits

• Paid Enhanced DBS/PVG
• Free uniform
• Hourly rate is subject to experience and qualifications.
• During a shift of eight hours or more a nutritious meal will be available
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream – financial wellbeing and flexible access to pay as you need it
• Award‑winning learning and development and support to achieve qualifications.
• GP online – a service providing around the clock GP consultation via an interactive app – available to you and your children under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC‑One family.