Hollister Key Lead, Southgate

Abercrombie and Fitch Co.; Bath; On-site; GBP 60,000 - 80,000; Part time

Job summary

A global fashion retailer in Bath is seeking a Key Lead to enhance the in-store experience for customers. This part-time role requires a focus on customer service, team leadership, and effective store operations management. Responsibilities include supervising staff, ensuring high-quality service, and driving daily sales performance. A High School diploma and some retail experience are preferred. Flexible work hours including weekends are expected, as well as a willingness to adapt during busy periods. Join a team dedicated to growth and culture.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Associate Assistance Program

Qualifications

• Preferred retail experience of at least 1 year.
• Must be customer-focused and communicate effectively.
• Ability to adapt and be flexible in a retail environment.

Responsibilities

• Ensure customers receive a quality in-store experience.
• Act as Floor Supervisor providing guidance to staff.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Retail Experience

Adaptability / Flexibility

Multi-Tasking

Education

High School Diploma / G.E.D. equivalent

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What Youll Do

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register / Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

Schedule will vary weekly but should expect to work at least 16 hours per week.

Required availability on Saturdays and Sundays as well as certain holidays.

In addition during peak timeframes hours will increase to support the needs of the business.

Qualifications : What it Takes

• Education- High School Diploma / G.E.D. equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor / Managerial Experience- No supervisory / management experience is required.
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability / Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

Additional Information

What Youll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate youll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple competitive and comprehensive benefits that align with our Companys culture and values but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward :

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Associate Assistance Program
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Wholl Celebrate you for Being YOU

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Abercrombie & Fitch Co. is an Equal Opportunity employer

Remote Work : No

Employment Type : Part-time

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