Holiday Home Sales Receptionist

Away Resorts; Swineshead; On-site; GBP 26,000; Full time

Job summary

A leading holiday park company in the UK is seeking a Holiday Home Sales Receptionist at Tattershall Lakes. You will be the first point of contact for homeowners, handling inquiries and ensuring a friendly experience. Ideal candidates possess strong people skills, a good telephone manner, and the ability to multitask. This full-time, seasonal role offers a salary of £25,465 and various employee perks.

Benefits

Pension scheme

Up to 50% Discounts on Away Resorts holidays

20% On-park discounts

Team Incentives

Holiday Hero Menu

Life Insurance

Enhanced Maternity/Paternity Pay

Holiday Buy Scheme

Help @ Hand Scheme

Perk Box

Qualifications

• You should have a talent for making people feel special.
• Experience in a Customer Service Environment is a plus.

Responsibilities

• Be the friendly face of the holiday home sales department.
• Answer calls and emails from potential and existing homeowners.
• Organise owners passes and report maintenance issues.
• Handle general inquiries.

Skills

People skills

Brilliant telephone manner

Ability to multitask

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Job description

Overview

What you'll be doing

Working as part of our team of holiday heroes, you will be the friendly face of our holiday home sales department to potential and existing holiday homeowners, doing among many other things, the following:

• Answering calls and emails
• Organising owners passes
• Reporting maintenance issues
• General enquires.

Skills, experience, and qualities

First and foremost, you will be a people person. You will have a talent for making people feel special, whether it's having the ability to genuinely listen to potential owners at the start of their journey, or building long term relationships with existing owners, remembering the details that matter to them. Other skills you'll need include a brilliant telephone manner, the ability to multitask while keeping customers happy, proficiency on Microsoft Word and Excel.

It's about your values too, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you.

One more thing… holidays happen at holiday times, so you'll need to work your magic on bank holidays, and weekends too.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we won't hold it against you if you don't).

• Experience in a Customer Service Environment

Details

£25,465 per year

Temporary

Full-time

1 hour ago

Location & Role

Holiday Home Sales Receptionist

Location: Tattershall Lakes Country Park, Lincolnshire (LN4 6LR)

Salary - £25,396.80

Job type: Seasonal

Who are we?

Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK now, our Flagship Resort Tattershall Lakes, is jaw dropping not only in its size but also what it offers our Guests.

Based on park at Tattershall Lakes we are looking for a Holiday Home Sales Receptionist. We need you to be the person who is the first main point of contact to homeowners and potential purchasers of our holiday homes.

What we can offer you

• Pension scheme - Plan for your future.
• Up to 50% Discounts on Away Resorts holidays - because you deserve amazing getaways too.
• 20% On-park discounts - Enjoy the best of what we offer.
• Team Incentives - Your hard work won't go unnoticed.
• Holiday Hero Menu - Enjoy delicious meals with discounted food options on-park.
• Life Insurance - For peace of mind.
• Enhanced Maternity/Paternity Pay - After two years with us, we've got you covered.
• Holiday Buy Scheme - Flexibility to suit your lifestyle.
• Help @ Hand Scheme - Wellbeing support when you need it.
• Perk Box - Exclusive discounts and benefits.