Hire Controller Leeds

Pickerings Hire; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supplier of temporary buildings in Leeds is seeking a Hire Controller to join their office team. Key responsibilities include managing customer enquiries, processing sales orders, and planning efficient deliveries. Ideal candidates should have experience in a customer service role, excellent communication skills, and the ability to build strong customer relationships. This position offers 33 days of holiday, a pension scheme, and other benefits.

Benefits

33 days holiday including public holidays

Company pension and life assurance

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience in a customer service role in a fast-paced sales or service environment.
• Ability to foster relationships with customers.
• Computer literacy is essential.

Responsibilities

• Manage customer enquiries via telephone and e-mail.
• Process sales orders and gather post-installation feedback.
• Plan deliveries to meet customer expectations.

Skills

Customer service

Communication

Product knowledge

Tools

In-house systems

Job description

29370

Full time office based

40 hours per week - 8.00am to 5pm Monday to Friday

Who are Pickerings

Pickerings is a leading supplier of high-quality temporary buildings. We design and supply solutions to a diverse customer base including schools needing extra classrooms commercial businesses needing additional office space and construction sites needing a complex of offices and welfare facilities.

The Role

As a Hire Controller you’ll be part of a team based in the office at our Leeds depot.

You’ll be regularly interacting with customers by telephone and e‑mail to manage their enquiries, processing sales orders and gathering post‑installation feedback.

Alongside this you’ll be planning deliveries to ensure routes are practical, cost‑effective and meet customer expectations.

In addition to handling incoming customer enquiries you’ll undertake speculative outgoing enquiries with existing and potential customers to identify new business opportunities.

About You

You’ll have gained experience from a customer service role in a fast‑paced sales or service environment such as plant hire, manufacturing, property maintenance or construction where you’ve had to build and foster relationships with customers and use your product knowledge to identify the best solution for them.

You will be able to communicate effectively and professionally over the telephone and in e‑mails with customers depot colleagues and head office functions. You will also need to be computer literate as you’ll need to become a proficient user of our in‑house systems.

Our business primarily operates between 8am and 5pm Monday to Friday but a flexible approach to working hours is required to meet operational need.

What we offer

• 33 days holidays inclusive of public holidays and a festive shut‑down period
• Company pension and life assurance schemes
• Cycle to work scheme
• Employee Assistance Programme

Key Skills

• Aviation Safety
• Corporate Banking
• Front Office
• AC Maintenance
• Cosmetics
• Art

Employment Type: Full Time

Experience : years

Vacancy : 1