Hereford Supply Chain Coordinator - Customer Focused

Bristol Industrial; England; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading global industry supplier in Hereford is seeking a Supply Chain Coordinator. This role focuses on managing sales orders, ensuring smooth fulfilment processes, and enhancing customer service. Ideal candidates will have over 3 years of experience in order fulfilment within manufacturing. They should possess logistics knowledge, strong communication abilities, and proficiency in ERP systems. This is an opportunity for career advancement in a supportive environment.

Benefits

Competitive salary up to £32k

25 days annual leave

Health cash plan

8% contributory pension

Qualifications

• 3+ years' experience in order fulfilment, customer service, or sales support.
• Solid understanding of logistics and supply chain processes.
• Confident using ERP/order management systems and Microsoft Office.

Responsibilities

• Manage approx 15 sales orders through the full lifecycle.
• Monitor OTIF performance and address risks or delays.
• Act as main customer contact for order updates and issues.

Skills

Order fulfilment

Customer service

Logistics knowledge

Communication skills

ERP/order management systems

Microsoft Office

Job description

A leading global industry supplier in Hereford is seeking a Supply Chain Coordinator. This role focuses on managing sales orders, ensuring smooth fulfilment processes, and enhancing customer service. Ideal candidates will have over 3 years of experience in order fulfilment within manufacturing. They should possess logistics knowledge, strong communication abilities, and proficiency in ERP systems. This is an opportunity for career advancement in a supportive environment.