Helpdesk & Field Dispatch Coordinator

Berry Recruitment; England; On-site; GBP 23,000 - 28,000; Full time

Job summary

A recruitment agency is seeking a Co-Ordinator in the United Kingdom to effectively manage engineer assignments based on maintenance issues. The ideal candidate will have strong computer abilities, excel in customer service, and be comfortable multitasking in a fast-paced environment. Responsibilities include taking inbound calls and reacting to emails while coordinating engineers appropriately. This role offers a competitive salary and benefits including vacation days and social engagements.

Benefits

Free car parking

21 days holiday plus 8 bank holidays

Social engagements like drinks and quiz nights

Qualifications

• IT literate with strong decision-making capabilities.
• Friendly demeanor with exceptional customer service skills.
• Proven ability to work under pressure.

Responsibilities

• Take inbound calls and react to emails.
• Assign engineers based on maintenance issues.
• Be comfortable with UK geography.

Skills

Strong computer abilities

Exceptional customer service

Decision-making

Multitasking

Attention to detail

Job description

A recruitment agency is seeking a Co-Ordinator in the United Kingdom to effectively manage engineer assignments based on maintenance issues. The ideal candidate will have strong computer abilities, excel in customer service, and be comfortable multitasking in a fast-paced environment. Responsibilities include taking inbound calls and reacting to emails while coordinating engineers appropriately. This role offers a competitive salary and benefits including vacation days and social engagements.