Hearingcare Guest Experience Host

Boots UK; England; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading healthcare provider in England is seeking a Hearingcare Host to create a welcoming environment and ensure excellent customer service. The role includes greeting clients, managing appointments, and promoting hearing services. Ideal candidates will have experience in customer service or retail and a passion for helping others. Boots Hearingcare offers a supportive environment with comprehensive training and attractive benefits, including competitive salaries, discounts, and generous leave policies.

Benefits

Boots Discount Card

Free hearing aids for employees

Free Flu Vaccine

Pension Scheme

Flexible Benefit Box

Life Assurance Cover

Long Service Awards

Generous Annual Leave

Access to confidential support network

Qualifications

• Previous experience in a customer-facing role is advantageous.
• Willingness to travel for training or support clinics.

Responsibilities

• Greet customers warmly and professionally.
• Manage appointment schedules and confirmations.
• Engage with customers to promote services.
• Support administrative tasks in the clinic.

Skills

Friendly, approachable, and customer focused

Confident in handling busy situations

Highly organised with strong attention to detail

Comfortable using IT systems

Team player with a proactive attitude

Job description

A leading healthcare provider in England is seeking a Hearingcare Host to create a welcoming environment and ensure excellent customer service. The role includes greeting clients, managing appointments, and promoting hearing services. Ideal candidates will have experience in customer service or retail and a passion for helping others. Boots Hearingcare offers a supportive environment with comprehensive training and attractive benefits, including competitive salaries, discounts, and generous leave policies.