Healthcare Support Worker - Prospect EA | Pennine Care NHS Foundation Trust

Pennine Care NHS FT; Rochdale; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare trust in the UK is seeking a compassionate Health Care Support Worker to join their inpatient services team. The role involves providing care and support in various mental health settings, working alongside qualified nurses to enhance patient well-being. Ideal candidates should possess empathy, effective communication skills, and a willingness to assist patients with personal care and daily activities. This position offers opportunities for professional development and a supportive working environment.

Benefits

Career development

Flexible working options

Generous NHS pension scheme

Qualifications

• Compassionate care experience.
• Ability to build meaningful relationships with patients.
• Knowledge of infection control policies.

Responsibilities

• Build meaningful relationships with patients and their carers.
• Accurately record nursing care and observations.
• Ensure safety and well-being of clients and staff.
• Assist with personal hygiene and daily activities.
• Support patients during mealtimes.

Skills

Empathy

Communication

Teamwork

Personal care assistance

Job description

Are you passionate about making a difference in people’s lives?

Join our dedicated team at Pennine Care NHS Foundation Trust as a Health Care Support Worker in our Inpatient Services.

What we offer

• Career development
• Mentoring and coaching opportunities to support your growth
• Flexible working options to support your work‑life balance
• Comprehensive staff wellbeing service
• Generous NHS pension scheme and staff benefits package
• A Trust‑wide commitment to diversity, inclusion and psychological safety

As a Health Care Support Worker, you will be an essential part of our team, providing compassionate care and support to our patients. You’ll work closely with our qualified nursing staff to deliver high‑quality care and help establish care plans.

This role is perfect for someone who is empathetic, dedicated, and eager to contribute to the well‑being of our patients.

Settings

• Adult and older adult acute mental health wards
• Psychiatric intensive care wards
• Rehabilitation and high support wards

You’ll be working alongside dedicated multidisciplinary teams, using your skills to deliver person‑centred care in line with our values of kindness, fairness, ingenuity and determination.

Responsibilities

• Engage with Patients: Build meaningful relationships with patients and their carers, providing emotional support and effective communication.
• Document Care: Accurately record observations and nursing care in line with Trust policies, using Electronic Patient Records (EPR) or PARIS.
• Promote Safety: Ensure the safety, well‑being, and interests of clients, staff, and visitors.
• Assist with Personal Care: Help patients with personal hygiene, bathing, toileting, and dressing, always respecting their privacy and dignity.
• Support at Mealtimes: Assist patients with their meals, ensuring they receive adequate nutrition and hydration.
• Mentor New Staff: Act as a role model and mentor for new Health Care Support Workers, supporting them in completing their Care Certificate.
• Clinical Observations: Undertake and report clinical observations, therapeutic observation.
• Maintain Cleanliness: Participate in maintaining a clean, tidy, and safe ward environment, adhering to infection control policies.
• Professional Development: Engage in mandatory training and take responsibility for your personal development.

Benefits

• Top mental health trust to work for in the North of England – NHS Staff Survey 2024
• A culture that supports professional autonomy and values nursing leadership
• A clear commitment to safe staffing levels and quality patient care
• A forward‑thinking Trust focused on creating the conditions for great nursing care to thrive
• A genuinely supportive environment where your skills and compassion are recognised

You might currently be in another NHS Trust, the private sector, or working through an agency. You might be based in Greater Manchester, Yorkshire, or the wider North West. Wherever you are in your career – if you’re looking for safer staffing, better support, and meaningful development, Pennine Care is ready to welcome you.

Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.

This advert closes on Thursday 1 Jan 2026.