Healthcare Support Worker-Mental Health

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Havant, Basingstoke, Southampton, Winchester; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading healthcare trust in the UK is seeking compassionate individuals for the role of Healthcare Support Worker within mental health services. This entry-level position offers training, mentoring, and opportunities for career progression in the NHS. Key responsibilities include assisting qualified staff, engaging with patients, and supporting a positive care environment. Candidates must possess GCSEs in Maths and English or equivalent. Flexibility in work hours is essential.

Benefits

Full training provided

Career development programs

Mentoring and ongoing support

Qualifications

• Ability to work flexible shifts including weekends and nights.
• Capable of engaging with clients with complex needs.
• Experience working in a team-oriented environment.

Responsibilities

• Assist qualified staff with direct patient care.
• Support housekeeping duties as assigned.
• Engage with patients to provide a supportive experience.

Skills

Compassion

Excellent communication skills

Education

GCSE in Maths and English or equivalent

Job description

Healthcare Support Worker – Mental Health

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Closing date: 04 January 2026

Searching for a new career for the New Year? Start your NHS journey as a Healthcare Support Worker!

These roles are an excellent entry point into the NHS, offering hands‑on experience, full training and opportunities for career progression, including access to nursing and occupational therapy apprenticeships.

You’ll work closely with patients, their families and carers, playing a vital part in ensuring everyone who uses our services has a positive and supportive experience. As part of a multi‑disciplinary team, you’ll work alongside nurses, activity coordinators, social workers and occupational therapists, offering you a unique chance to learn from different specialties every day.

You’ll bring compassion and commitment, and we’ll equip you with:

• A structured four‑day induction
• On‑the‑job training
• Opportunities to complete recognised care qualifications
• Access to career development programmes
• Mentoring and ongoing support

We ask for flexibility to work a variety of shifts including weekends, nights and bank holidays, and in return you’ll gain experience, knowledge and opportunities that can open doors across the NHS.

Every shift is a chance to learn and gain skills and insights that could shape the next step in your mental health care career.

Main duties of the job

We are looking for Healthcare support workers across our mental health services;

• Melbury Lodge‑adult mental health wards in Winchester
• Parklands‑adult mental health wards in Basingstoke
• Children and adolescent mental health (CAMHS) inpatient wards; Bluebird, Austen and Serenity across Tatchbury Mount and Winchester
• Blake Day services in Winchester
• Elmleigh and The Orchards in Havant and Southsea
• Antelope House, Southampton

You will assist and support qualified staff, carrying out assigned tasks as directed, without supervision. This will include housekeeping duties where required.

Demonstrate excellent communication skills, using them to engage, persuade or negotiate with clients with complex or challenging needs to ensure they receive the most appropriate care and support.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a recently established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high‑quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• GCSE in Maths and English or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Melbury Lodge

Royal Hampshire County Hospital, Romsey Road