Healthcare Support Worker/Healthcare Assistant

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 20,000 - 28,000; Full time

Job summary

A regional healthcare provider is seeking Healthcare Support Workers to support their clinical teams, providing essential care to patients. This role requires experience in healthcare and good communication skills. Opportunities for training and development into nursing roles available. Apply to help make a difference in your community.

Benefits

NHS salary structure and pension

27 days holiday plus bank holidays

Employee assistance programme

Discounted gym membership

Qualifications

• Substantial recent/current experience of working in a healthcare setting.
• Good standard of numeracy and literacy.
• Care Certificate must be gained through practical work.

Responsibilities

• Assist with clinical duties and personal care.
• Record observations and report to nursing staff.
• Support patients with personal needs.

Skills

Healthcare experience

Communication skills

Numeracy and literacy

Education

Care Certificate

NVQ Level 2/3 or Diploma in Health

Job description

Overview

A Vacancy at University Hospitals of Derby and Burton NHS Foundation Trust.

Do you want to make a difference to people’s lives? We are looking for individuals with experience to work in healthcare, to join the NHS family helping people from your local community.

You must be able to work the internal rotation, this includes long days, nights, weekdays and weekends.

UHDB is a great place to work, offering a working environment with an inclusive culture that looks after and values our people and creates a sense of belonging. We encourage applications from people who embrace our values and who will enable us to expand our diverse workforce.

What we offer

• Strong team ethos
• NHS salary structure and pension
• 27 days holiday plus days off for bank holidays worked
• Enhanced pay when you work unsocial hours
• Maternity, paternity and adoption leave
• Childcare vouchers
• Wide range of LGBTI+ initiatives
• Health service discounts and online benefits
• Health and wellbeing support
• Discounts on public transport
• Disability Confident
• Reasonable adjustments
• Range of opportunities for flexible working

Role overview

The Healthcare Support Worker role can lead to a range of career opportunities. With the right support, those who want to can undertake the necessary training to become our future nurses, nursing associates and midwives.

As a HCSW, you will be a valuable support to our Clinical teams providing care to our patients. Every day will be different & working alongside the rest of the team carrying out a wide range of tasks & assisting with care to support the needs of patients & their families

Responsibilities

• General & clinical observations (may be referred to as vital signs) of patients, reporting anything untoward to Registered Nursing Staff
• Recording of blood pressure, pulse, temperature & respiration rate
• Oxygen saturation monitoring using saturation monitor
• Washing & dressing patients
• Serving meals & feeding patients
• Helping patients to move
• Making beds
• Talking to patients & families
• Monitoring patient condition
• Caring, kind, cheerful & friendly
• Keen to support patients with personal needs including washing & toileting
• Able to follow direct instructions
• Happy to work in a team but also able to use own initiative
• Have good listening and communication skills
• Be well organised

Qualifications & Experience

• Substantial recent/current experience of working in a healthcare setting
• Care Certificate based on the standards set by NHS England, Skills for Care and Skills for Health. This must be gained by working in a vocational capacity (we will not accept an online care certificate).
• Be able to demonstrate a good standard of numeracy and literacy.
• NVQ Level 2/3 or Diploma in Health is desirable

Organisational values

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

What we offer (continued)

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key facts

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Induction

The Trust will provide you with a comprehensive induction, which will include:

• Manual and Patient handling
• Resuscitation training
• Infection Control and Prevention
• Observations
• And much more…

Working as an HCSW

Working under supervision, HCSWs duties will include observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight. Communication with patients, relatives and carers. Assisting with clinical duties and personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.

Right from the time you join us, you will have access to learning, development and training opportunities. As you progress in your NHS career you will acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.

Logistics

Full time and part time positions are available. This opportunity is available for candidates who have the right to work in the UK. Applications from underrepresented groups including LGBT+, Ethnic Minority or disabled people are particularly welcome.

Closing Date: 18 August 2025

Interview Date: 26 August 2025

To gain an understanding of what HCSWs do within UHDB we advise you watch the video linked below before you apply. https://youtu.be/hBw6M8_rI9o

Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.

UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right the work in the UK via:

• the points-based immigration system
• the EU settlement scheme
• eVisa

Following the recent announcement by the Home Office, from 9 April 2025, we will no longer be able to sponsor entry level Band 3 health and care roles as they will no longer meet the salary threshold which has been set at a minimum of £25,000.

Home Office announces new immigration policy changes | NHS Employers

This advert closes on Tuesday 7 Oct 2025