Healthcare support worker – clinical care - Thoracic Oesophagogastric

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Norwich is seeking a dynamic Health Care Support Worker (HCSW) to join their multidisciplinary team. The role includes delivering high-standard holistic patient care and supporting the nursing team in various tasks. The position offers numerous training opportunities, flexible working hours, and a supportive working environment with excellent benefits. Interested candidates should apply soon as the position may close early due to high application volume.

Benefits

Flexible working hours

Discounted gym memberships

Excellent pension scheme

Qualifications

• Demonstrates awareness of own professional responsibilities.
• Adheres to the uniform trust policy.
• Acts as a role model and maintains a professional image.

Responsibilities

• Assist the registered nurse/practitioner to deliver patient care.
• Participate in audits and contribute to team development.
• Prepare equipment and collect medications as instructed.

Job description

Overview

A vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust. We are seeking a dynamic Health Care Support Worker (HCSW) to join a dedicated multidisciplinary team on the Thoracic and Oesophagogastric surgical unit (Dilham- TOGU). The unit provides specialist support for Oesophagogastric and Thoracic patients and consists of a 36 bedded unit with a skilled nursing team, therapy and medical staff. We strive to provide excellent nursing care and follow the trust PRIDE values, with lots of training opportunities available. We look forward to meeting you and welcoming you to the team.

The Job Description, including a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff.

Responsibilities

• Assist the registered nurse/practitioner to deliver a high standard of holistic patient care, ensuring that the patients’ dignity and equality is maintained at all times.
• Be an integral part of a team that provides evidence-based, holistic and individualized care for patients and their families.
• Participate in tasks and carry out instructions of registered professionals relevant to area to support patient care (e.g., collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas).
• Participate in audits as required and contribute to the development of self-awareness, resilience, relationship building, self-care and adaptability.

What we offer

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently. Practices in accordance with the code of conduct for healthcare support workers and adheres to the uniform trust policy. Acts as a role model, maintains a professional image, understands duty of care and the boundaries of the HCSW – Clinical care role. Adheres to NNUH policies and participates in tasks and instructions from registered professionals relevant to the area.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.

This advert closes on Tuesday 16 Sep 2025