Healthcare Support Worker - Clinical Care - Cardiology

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional NHS trust in Norwich seeks a compassionate Health Care Support Worker to join the Cardiology team. The role involves providing nursing care for patients with acute cardiac conditions and collaborating with a multidisciplinary team. Full training and support are offered, making it an ideal opportunity for caring individuals with strong communication skills. This position includes NHS benefits and opportunities for career progression.

Benefits

Full NHS benefits/discounts

Flexible working hours

Discounted gym memberships

Excellent pension scheme

Career support and development

Qualifications

• Commitment to maintaining high standards of care and documentation.
• Willingness to participate in ongoing learning and development opportunities.
• Understanding of duty of care and professional responsibilities of an HCSW.

Responsibilities

• Provide and maintain high standards of nursing care for patients with acute cardiac conditions.
• Support delivery of high-quality healthcare and uphold NNUH PRIDE values.
• Assist patients with personal care and maintain high standards of documentation.
• Communicate clearly and work closely with registered nurse colleagues.
• Participate in training and development opportunities.

Skills

Strong communication skills

Caring and compassionate nature

Ability to work collaboratively in a multidisciplinary team

Job description

Overview

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust. This opportunity is for a dynamic individual to join the Cardiology team as a Health care Support worker (HCSW) – band 3. The role is based on Kilverstone Ward, an acute cardiology ward at NNUH. You will provide nursing care for patients with acute cardiac conditions and work closely with the team including other HCSWs, Registered Nurses, and members of the multidisciplinary team (Occupational Therapists and Physiotherapists).

Full training and support will be provided to the successful applicant. The Cardiology team is friendly and supportive, and we encourage applicants who are caring, compassionate, and have excellent communication skills to apply.

Responsibilities

• Provide and maintain high standards of nursing care for patients with acute cardiac conditions (e.g., post-MI, pre- and post-procedures, heart failure, arrhythmias, pre- and post-cardiac surgery).
• Support delivery of a high-quality, safe, and compassionate healthcare; act as a role model and uphold NNUH PRIDE values (People-focused, Respect, Integrity, Dedication, Excellence).
• Assist patients with personal care, consider nutritional needs, take routine and post-procedural observations, and maintain high standards of care and documentation.
• Communicate clearly and work closely with registered nurses and other HCSW colleagues.
• Participate in training and development opportunities, including HCSW study days and bespoke departmental training.
• Contribute to audits as required and support department-wide learning and development.

Qualifications and Skills

• Strong communication skills; caring and compassionate nature; ability to work collaboratively in a multidisciplinary team.
• Commitment to maintaining high standards of care and documentation.
• Willingness to participate in ongoing learning and development opportunities.
• Understanding of duty of care and professional responsibilities of an HCSW; adherence to NNUH policies and uniform policy.

Benefits and Opportunities

• Full NHS benefits/discounts, plus additional benefits such as:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi-Faith prayer room and on-site nursery
• Discounted gym memberships; excellent pension scheme and annual leave entitlement
• Wagestream (access up to 40% of pay as you earn it); Free Park & Ride to NNUH Colney Lane
• Free 24-hour confidential counselling support; on-site cafes with staff discounts
• Support in career development and flexible staff bank; salary sacrifice schemes including lease cars, Cycle to Work, and home electronics
• Opportunities for extended learning and career progression within the department

Additional Information

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification. Due to high volume of applications, this post may close before the displayed closing date; apply as soon as possible.

This advert closes on Friday 5 Sep 2025.