Healthcare Support Worker, Band 2/3,

NHS National Services Scotland; Dundee; On-site; GBP 21,000 - 24,000; Full time

Job summary

A leading healthcare provider in Dundee is seeking a Healthcare Support Worker to join their multidisciplinary team. This role emphasizes delivering high-quality patient care while communicating effectively and adapting to challenging situations. Ideal candidates will possess excellent communication skills and a professional manner. The position involves shifts over day and night, contributing to a supportive patient care environment.

Responsibilities

• Deliver high quality, patient-centred care as part of multidisciplinary teams.
• Be supervised and report to an Assistant Practitioner or Registered Nurse.
• Communicate effectively with a broad range of individuals, both verbally and in writing.
• Contribute to maintaining high standards in all activities.
• Work within a rotation of day and night shifts, including weekends.

Skills

Professional manner

Excellent communication skills

Ability to work in a high-pressure environment

Willingness to learn and develop skills

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Overview

Within NHS Tayside we are expanding opportunities for Health Care Support Workers to develop. As a Healthcare Support Worker, you will be working at the heart of our multidisciplinary teams delivering high quality, patient-centred care. You will be supervised and report to an Assistant Practitioner or Registered Nurse. This will require you to communicate effectively with a broad range of individuals, both verbally and in writing, to share our commitment to maintaining high standards in everything we do, and to demonstrate that you can work effectively within a team that behaves in accordance with our vision and values.

We are seeking to recruit people who are committed to delivering outstanding patient care, taking pride in what they do, and a willingness to learn and develop their skills and practice. A professional manner and excellent communication skills are essential. You must work well in a high-pressure environment and have the ability to adapt to challenging situations.

The post will be based in Acute Medicine for the Elderly West (Ward 33), a 20-bed unit supporting a 48-72 hour patient journey. This area provides inpatient care which is patient-centred and aims to maximise each patient’s potential for recovery, supported by an excellent Multidisciplinary Team.

Please note: This post does not meet Home Office Guidelines for Sponsorship/Skilled Worker Visa.

Responsibilities

• Deliver high quality, patient-centred care as part of multidisciplinary teams.
• Be supervised and report to an Assistant Practitioner or Registered Nurse.
• Communicate effectively with a broad range of individuals, both verbally and in writing.
• Contribute to maintaining high standards in all activities and work well within a values-based team.
• Work within a rotation of day and night shifts, including weekends.
• Comply with the national Mandatory Induction Standards for Healthcare Support Workers (2009) and the Code of Conduct for Healthcare Support Workers.

Qualifications and Skills

• Professional manner and excellent communication skills.
• Ability to work in a high-pressure environment and adapt to challenging situations.
• Willingness to learn and develop skills in clinical practice.

Additional Information for Candidates

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for shortlisting purposes.
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Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside.