Healthcare Customer Support Specialist

The Best Connection Group Limited; Brighton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare and medical equipment provider is seeking a dedicated Customer Service Assistant in Brighton. The role involves handling customer inquiries, processing orders, and maintaining high standards in customer support. Ideal candidates will have strong communication skills and experience in customer service or administrative roles, especially in healthcare. This opportunity offers a chance to make a positive impact in the healthcare sector.

Qualifications

• Previous experience in a customer service or administrative role, preferably in healthcare.
• Excellent communication skills and strong attention to detail.
• Ability to work well under pressure and manage multiple priorities.

Responsibilities

• Handling inbound calls and emails from customers and healthcare professionals.
• Processing orders and maintaining customer records.
• Providing product information and support.

Skills

Communication skills

Organizational skills

Empathy

IT proficiency

Teamwork

Job description

A healthcare and medical equipment provider is seeking a dedicated Customer Service Assistant in Brighton. The role involves handling customer inquiries, processing orders, and maintaining high standards in customer support. Ideal candidates will have strong communication skills and experience in customer service or administrative roles, especially in healthcare. This opportunity offers a chance to make a positive impact in the healthcare sector.