Healthcare Assistant (x2)

North Preston Medical Practice; Preston; On-site; GBP 20,000 - 25,000; Part time

Job summary

A reputable medical practice in Preston is seeking two enthusiastic Health Care Assistants (HCAs) to join their dedicated team. The role is part-time (16 hours per week) and requires experience in General Practice. Candidates should possess strong communication skills and be flexible to cover holidays and sickness. Responsibilities include conducting health reviews, monitoring blood pressure, and administering vaccines. This role offers an opportunity to work in a supportive environment and contribute to high-quality patient care.

Qualifications

• Experience working within General Practice.
• Qualified to administer vaccinations (Flu, COVID, B12, Shingles, Pneumonia, RSV).
• Demonstrable competency in chronic disease reviews.

Responsibilities

• Conduct health reviews and measure blood pressure.
• Assist in the assessment and surveillance of patients' health.
• Administer injections under supervision.

Skills

Interpersonal and communication skills

Organisational skills

Team working skills

Effective time management skills

Adaptable to change

Computer literate

Education

GCSE grade A to C in English and Maths

Level 2 Diploma in Health and Social Care (or equivalent)

Care Certificate: Skills for Care, Skills for Health and Health Education England

Qualified in Phlebotomy

Tools

EMIS Web

Job description

We are looking for two enthusiastic and dependable HCAs to join our team. We have two positions available to work 16hrs per week.

Experience working within General Practice is required.

Main duties of the job

As an experienced Health Care Assistant you will have pre-booked clinics to see patients at the practice. You will have experience of conducting health reviews, wound care reviews, measuring blood pressure, taking blood tests, dealing with chronic health conditions, and it would be advantageous if able to administer flu and covid vaccines, B12, Shingles, Pneumonia and RSV injections.

About us

North Preston Medical Practice is a large family friendly, high achieving practice, with a dedicated team of caring staff. You will be a member of a very dedicated team which includes 5 GP Partners, 3 Salaried GPs, 3 Practice Nurses, 1 Nursing Associate, 2 HCA's, 1 Clinical Pharmacist, a dedicated Pharmacy Technician Team and a robust management / clerical team.

In May 2023 we were rated as number 2 in a Lancashire Evening Post review of GP Practices in and around Preston, North Preston Medical Practice are proud of the care we give our Patients. We are active members of the Greater Preston Primary Care Network and a long and well established training practice and a silver partner with Manchester University.

Job responsibilities

JOB DESCRIPTION

JOB TITLE: HCA

REPORTS TO: Nursing team / Deputy Practice Manager

HOURS: 16hrs PER WEEK

JOB DESCRIPTION:

You will be passionate about maintaining high quality and effective customer/patient services. You will require excellent communication skills and must be able to work under pressure.

You will be required to cover holidays and sickness at short notice and be as flexible as possible.

Main duties of the job:

• ECG recording
• Blood pressure monitoring
• Long term conditions
• Weight Management
• Processing and management of laboratory samples requested by GPs/Nurses
• Vaccine/cold chain storage, monitoring and recording
• Surgical equipment and vaccine re-stocking and stock rotation
• Ordering of stock Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
• Assisting in the assessment and surveillance of patients health and well-being
• Assisting with the collection and collation of data on needs related to health and well-being
• Administrating Influenza, COVID, Shingles, Pneumococcal, RSV and B12 injection under the supervision of the Practice Nurse in accordance with practice protocol and PSD.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Experience

• Experience working within General Practice
• Use of EMIS Web

Knowledge and skills

• Ability to provide quality care. Good interpersonal and communication skills. Good organisational skills. Good team working skills. Effective time management skills. Ability to work independently following verbal or written instructions. Adaptable to change. Computer literate
• Knowledge of EMIS Web and ICE Pathology Requests

Other

• Well motivated and flexible to adapt to the Practices developmental needs
• Willing to work across 2 sites

Qualifications

• GCSE grade A to C in English and Maths. Level 2 Diploma in Health and Social Care (or equivalent). Care Certificate: Skills for Care, Skills for Health and Health Education England. Demonstrable Competency in Chronic Disease Reviews. Qualified in Phlebotomy. Qualified to administer Flu, COVID, B12, Shingles, Pneumonia and RSV vaccinations (although training can be provided for this).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.