Healthcare Assistant - Outpatients

NHS; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A major healthcare provider in Liverpool is seeking a full-time Healthcare Assistant to manage patient care within outpatient services. Responsibilities include assisting with hygiene, serving meals, and supporting mobility. Ideal candidates demonstrate willingness to undertake NVQ level 2, possess previous caring experience, and have basic computer skills. This role offers the opportunity to work in a vibrant environment and join a supportive multidisciplinary team.

Qualifications

• Demonstrates a willingness & capability to undertake NVQ level 2.
• Previous experience in a caring role is preferred.
• Ability to communicate clearly in written & spoken word.

Responsibilities

• Assist patients in meeting their hygiene needs.
• Support patients in managing incontinence.
• Prepare and serve patients' meals.

Skills

Interpersonal relationships development

Basic Computer Skills

Education

NVQ level 2

Job description

Liverpool University Hospitals NHS Foundation Trust

Healthcare Assistant - Outpatients

The closing date is 06 January 2026

We are looking for a full time Healthcare Assistant.

This role involves rotating and working throughout all specialities in Outpatients and managing patient care in environments such as orthopaedics, the breast unit, vascular and a variety of other general medical clinics. Experience in outpatients is desirable; however, applicants with no experience will be considered and full training will be provided.

If you are passionate about providing the highest standards of care to patients we want to hear from you. In return, we will provide a stimulating and challenging role for you with full support to integrate into the multidisciplinary team.

The Trust is a vibrant and exciting place to work, with Royal Liverpool Hospital sited in the state of the art new hospital. We are proud of the reputation we have for providing excellence in everything we do, we are forward thinking and will encourage you to contribute your ideas for change and improvement to ensure we continue to do our best.

This post will close once a sufficient number of applications has been received.

Job responsibilities

• Assist patients in meeting their hygiene needs and carry out all aspects of personal care and grooming (including emptying catheter bags).
• Provision of patients toileting needs, ensuring privacy and dignity is maintained.
• Support patients in managing incontinence.
• Measure patients fluid intake and output using fluid balance charts and report information to Registered Nurse.
• Preparation and serving of patient's meals, drinks and snacks. Assist/feeding patients as necessary.
• Assist patients in completing menu forms and liaise with the Catering Department regarding the number of meals needed.
• Report patients dietary intake as indicated in the patients plan of care.
• Carry out any movement and handling within the safe practice guidelines from mandatory training and in relation to the patient's manual handling plan.
• Enable patients to maintain/improve their mobility by use of exercise and mobility appliances as directed by individual care plans.
• Assist in the prevention of pressure sore development as directed by the registered nurse in conjunction with the patient's plan of care.
• Obtaining specimens from patients for ward or laboratory testing.
• Escorting patients to clinical departments within the hospital.

Qualifications

• Demonstrates a willingness & capability to undertake NVQ level 2

Experience

• Previous experience in a caring role

Knowledge

• Basic Computer Skills

Skills

• Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting

Other

• Ability to communicate clearly in written & spoken word

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Liverpool University Hospitals NHS Foundation Trust