Healthcare Assistant | Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Milton Keynes is seeking a motivated Healthcare Assistant to join their Emergency Surgical ward. The successful candidate will assist in providing high standards of care to surgical patients, requiring strong organizational and communication skills. Training will be provided, and the role offers flexible working hours. This is an exciting opportunity to contribute to patient care in a dynamic environment.

Qualifications

• Experience in care is desirable but not essential as training will be provided.
• Must have strong organization, IT, and time management skills.
• Ability to innovate and adapt to new challenges.

Responsibilities

• Assist all team members in delivering patient care for surgical patients.
• Knowledge of basic clinical observations and escalation process.
• Organize daily workload according to ward demands.

Skills

Strong time organization skills

Excellent communication skills

Ability to work in a fast-paced environment

Job description

Overview

Healthcare Assistant

Department Ward 20

Band 2/3 £24,465 - £26,598 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working

Milton Keynes University Hospital NHS Foundation Trust is seeking highly motivated individuals to join our dynamic team in providing, ensuring and improving a high standard of care to all our surgical patients. We are recruiting for Ward 20 which is our Emergency Surgical ward, caring for patients requiring emergency admissions for care under our surgical team, as well as other specialties such as urology and colorectal surgeons.

The team strives to provide high quality, safe care pre and post operatively across multiple specialties. The right candidate will have strong time organisation skills and the ability to work in a fast paced environment, as well as excellent communication skills as you will be required to communicate with patients, relatives, as well as different members of the multi-disciplinary teams within the hospital.

Experience in care is desirable but not essential as training will be provided. You must have strong organisation, IT and time management skills and be able to be innovative with a zest for new challenges as the demands of the unit grows and develops new services and pathways.

Please note that we are not able to offer sponsorship for this role.

For further information and/or to arrange an informal visit please contact Senior Sister Hannah Wheeler at [e-mail]

"We care We communicate We collaborate We contribute"

If you would like to gain some experience in a healthcare environment, and enjoy working in a busy and rewarding environment, then this could be the job for you!

We cover a 24-hour service 7 days a week, including weekends and bank holidays. The role of the HCA is to assist the nursing team in the delivery of safe effective care to the patient.

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.

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Main duties and responsibilities

• To assist all team members as required in the direct delivery of patient care for surgical patients across the elective and emergency footprint.
• To have knowledge of basic clinical observations and an understanding of the correct escalation process, making judgements on when to report patient conditions to a senior member of staff.
• To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters
• To organise own daily workload, adjusting and prioritising appropriately as the ward actively dictates.
• Communicate factual information to patients regarding their condition within your clinical remit. Patients may have barriers to understanding such as a physical or mental disability, including dementia and so information will need to be delivered with tact, empathy, and sensitivity.
• You may need to use persuasive skills to encourage patients to engage and undertake activities of daily living.
• To ensure that patients, relatives needs are met in a courteous, helpful, and compassionate manner.

Professional

• To act at all times in a professional and courteous manner.
• To ensure compliance with mandatory training.

Please refer to the Job Description for further details

This advert closes on Thursday 2 Oct 2025