Healthcare Assistant - Fletcher Ward

CORNWALL PARTNERSHIP NHS FOUNDATION TRUST; Heywood; On-site; GBP 22,000 - 28,000; Full time

Job summary

An NHS health provider is seeking dedicated individuals to work with those experiencing acute mental health crises. The role involves providing safe assessment and treatment while promoting recovery in a supportive environment. Ideal candidates will have patience, compassion, and be able to work within a multi-disciplinary team. This position is currently open to existing NHS employees in Cornwall.

Qualifications

• Patience, compassion, and motivation to work with individuals in a mental health crisis.
• Ability to promote recovery through holistic approaches.
• Experience in a mental health setting valued.

Responsibilities

• Provide safe assessment and treatment for service users with mental health conditions.
• Support and empower clients in their recovery journey.
• Collaborate with a multi-disciplinary team to promote well-being.

Job description

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time. Successful applicants will be invited to attend a Selection Day at Carew House, Bodmin on 17th October 2025. This will be a morning or afternoon to be confirmed.

Do you have the patience, compassion and motivation to work with those experiencing an acute mental health crisis? If the answer is yes, we want to hear from you. Fletcher ward is an 18 bedded inpatient acute ward, which provides a safe environment for assessment and treatment of service users that are aged 18 and above with a mental health condition. The staff team on Fletcher ward consists of registered nurses, consultant psychiatrists, health care assistants, occupational therapists, activity co-ordinators, admin and a psychologist. On Fletcher ward we aim to provide a holistic approach to recovery and rehabilitation within a safe environment. We value positive risk taking to enable clients to move forward with their lives and promote recovery. We aim to provide person-centred care in every aspect of our role and promote patient involvement in their care and treatment plans. We aim to achieve an individual service user's potential in a collaborative relationship, by addressing concerns raised by the service user by supporting, empowering, and encouraging them to take control of their lives. Within the Fletcher team, we all try to listen calmly, respectfully, and patiently to others and treat everyone in a kind courteous manner. We will all try to be open and honest and work together to promote positive change and recovery. Fletcher ward is a busy environment, and the needs of each individual cannot always be met instantly but should be met in a timely manner. The safety of the staff and patients here is the team's priority.

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust, including doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays, lots of people choose to visit the area. This increases the number of people who use our services.